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Variable
Just Moved In
1 hour ago

Is T3200M compatible with Wifi Boost 7 (v3.0)?

I currently use the Actiontec T3200M connected directly to the fibre receptacle on the wall (I live in an apartment that is pre-wired for fibre). I recently upgraded to PureFibre Gigabit. The CSR stated that I did not need to upgrade the T3200M. The CSR also sent the new Wifi Boost 7. 

Following the instructions here: (https://www.telus.com/en/support/article/troubleshoot-your-telus-boost-wi-fi-7?INTCMP=Tcom-support_results-hub_wi-fi-boosters_troubleshoot-your-telus-boost-wi-fi-7), I have connected the boost 7 to one of the yellow network ports on the T3200M. The ethernet ports on both sides blink green. The boost 7's power LED first blinks white and after a few minutes turns green. The T3200M configuration page shows the Boost 7 as a connected device.

I can connect devices via wifi to the boost. However, I can't get internet access to work when connected. Instead, I get a "No Internet access" error. I have tried the following:

  • Power cycled both devices.
  • Factory reset both.
  • Disabled wifi on the T3200M.
  • Enabled port bridging on the T3200M.
  • Installed the Telus Connect App.

None of the above have worked.

So can someone authoritatively state whether or not the T3200M even works with the boost 7?

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