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TELUS TV Feature Updates - Ongoing

Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...

Optik-Kate by TELUS Team Member
  • 65818 Views
  • 210 replies
  • 6 kudos

Resolved! Optik TV Bulletin Board: Discover, Discuss, and Develop

Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...

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Optik-Kate by TELUS Team Member
  • 46402 Views
  • 43 replies
  • 7 kudos

On Demand content not updating

I have problems with TLC not updating on demand episodes. I haven't had new content for over a month. Is there a solution?

Krum by Neighbour
  • 4274 Views
  • 6 replies
  • 0 kudos

Resolved! amazon prime

I just got a new wireless 4k box, how do I get my amazon prime on it?Where do I get the 'code' that it asks for?

PikTv Audio Sync - AppleTV

Am I the only one experiencing the audio sync/frame rate drift issue? Cannot watch for more than a few minutes before audio is completely out of sync. Has happened since the “big” upgrade that broke things. Occurring on AppleTV 4K.

Fuzzz by Helpful Neighbour
  • 1839 Views
  • 2 replies
  • 0 kudos

telus remote sennheiser ambeo soundbar

Just got a sennheiser ambeo soundbar. Has anyone been able to program their Telus remote with it?

Grzzg by Neighbour
  • 1722 Views
  • 2 replies
  • 0 kudos

Alternativa to PikTV.

Hi, The rent option on-demand videos are crazy. My kids always clicking the OK button and buying alot movies which costing me crazy.Any alternative options comparing to PikTV? I am considering moving to Shaw (Fibre+ 75 with TV for $135/mo LGTM). Just...

mashhur by Neighbour
  • 2439 Views
  • 3 replies
  • 0 kudos

NCIS Hawaii on demand

This program seems to have disappeared from my On Demand selections? And on the web site, only the first 4 episodes are available. Is this a case where a show has been moved to Netflix or something?

Changed my plan without permission charge twice as much

I phoned in to Telus today because I was unable to change my channels on my Pik TV account. Service lady helped me, and I am receiving the channels now. I opened my email tonight and I received a message from Telus of a confirmation of changes to my ...

darjoy by Neighbour
  • 2114 Views
  • 2 replies
  • 0 kudos

Amazing Race season 8 episode 5

How come Season 8 episode 5 is not “On Demand”? It goes from episode 1-4 and then 6-7. Anyone know? Thank you.

jannab19 by Neighbour
  • 1512 Views
  • 1 replies
  • 0 kudos

Why is PIKTV not working properly?

Email from Telus on April 26/22: "Get ready for an improved Pik TV experience". And you know what? Ever since receiving that email from Telus, my PIKTV has been working as if a technician who had too much alcohol to drink, made aforementioned "improv...

robba1 by Friendly Neighbour
  • 1776 Views
  • 1 replies
  • 0 kudos

Cannot record MUCH channel 557

When I try to record something on this channel it says "THIS PROGRAM CANNOT BE RECORDED". Any other channel I have tried to record works fine.

Friendliest neighbours