Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
So one the website it says that Each Pik TV account gets 1 Telus TV Box to access PIK TV. Further that Pik TV works on 2screens.In the store yesterday when I signed up for internet/pik tv I was told it’s only website/app that it works on. That there ...
“Recording not available. Make sure this digital box & the PVR are connected to the network”….if it’s not available, why am I watching it then? Lol honestly, alerts like this one really grind my gears to the next level. This has happened 5 times with...
Do you know why Young and Restless episodes have not updated for over a week now?
I keep getting charges on my account for rentals that my wife and I never did! There is no possible way my children even know my password and the stuff being rented is nothing anyone would watch! I'm very concerned about the security of my account an...
Can someone tell me what the basic channels are on PIK TV in Vancouver?Growing a little frustrated as cannot find the information on the Telus Website except for All the Additional Channels I could sign up and pay for. But what is exactly in thePik T...
This has been happening for a few months, numerous times a week. I will turn on the TV and there will be no sound when trying to watch cable. I have to completely reset the box each time. Since Telus will charge if it is a problem on my end I am wond...
When setting PVR to record using the app on my iPad the PVR does not record. I have checked scheduled recordings on the app which shows the program is scheduled but when I go to watch there is no recording. Any advice?Bruce
On demand has only 22 episodes uploaded. Why?
I started and updated a thread like this over on the SHAW forums when I was a SHAW customer so I figured I would start one here now that I am with Telus. I get my free preview updates from a couple of different sources and they are usually 100% corre...
I am finding this very frustrating, i want to watch new shows that are on Crave, it's part of my package. I am not able to watch more then the first "free" episode bc i'm not subscribed to Crave. Anyone else have this issue and how to fix it?
