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Missing Episodes in VOD Library

Hi folks. We know you're passionate about your favourite show(s) and rely on the VOD library to catch up on or re-watch your episodes. We recognize certain episodes may not be as ready as you are so we'd like to enlist your help in flagging them. Sho...

dru by • Community Manager
  • 952 Views
  • 0 replies
  • 6 kudos

Resolved! Remove a show from "Resume"?

Is there any way to remove a show from the Resume section? I made the mistake of watching an episode of the Daily Show, and now it is forever in my Resume list. It also seems to not be clearing even when I watch the most recent episode either.

taxi21 by • Just Moved In
  • 1695 Views
  • 2 replies
  • 0 kudos

Resolved! Performance question for SHIELD TV users

I have a few questions that I am hoping that SHIELD TV users can answer now that we are able to install Pik TV on that device. Is there a performance difference from the existing Android box that comes from Telus? If so, is it significant?On the SHIE...

mitelman by • Organizer
  • 2123 Views
  • 3 replies
  • 1 kudos

Resolved! Pik Box Netflix Error tvq-pb-101

Since Sunday I am not able to watch anything on Netflix. I access Netflix app through my Pik box. I click on a show title and get the error "can not play title" with error code tvq-pb-101.I have performed all troubleshooting: Unplugged and plugged my...

ifionly by • Organizer
  • 2802 Views
  • 5 replies
  • 0 kudos

Resolved! pik tv

Same issue as heidiej21 , pik tv won't open . all other apps (apple, acorn, ...) open but after opening pik it just hangs at the black pik page . Also notice the icon is purple not green . Have unplugged modem & apple box , tried uninstalling , nothi...

denn by • Friendly Neighbour
  • 2307 Views
  • 6 replies
  • 0 kudos

Resolved! PIK TV Apple TV App unable to log in on Telus Fibre Wifi

I recently got Pik TV and have so far been unable to login to the app either with Apple TV provider single sign on or app on my home Telus Wifi. I am running the telus router with telus default settings. I discovered while troubleshooting that if I c...

Resolved! Crave TV

Promo Pik TV Crave/HBO what's the catch

She_Girl by • Just Moved In
  • 950 Views
  • 1 replies
  • 0 kudos

Resolved! Pik tv on Apple tv not working

I have repeatedly restarted my device and the app, even uninstalled and reinstalled pik tv and nothing, it's frozen on the pik tv symbol and nothing.And I cant get through to anyone

heidiej21 by • Just Moved In
  • 885 Views
  • 1 replies
  • 0 kudos

Resolved! Broken Apple version of Pik tv app

Since the update I have not had a better experience. In fact the pik tv app is unwatchable. It pauses, freezes. Then fast forwards itself. The best part is this is only happening on apple tv box I got from Telus. And the pik tv app. All other apps (A...

Resolved! Crave/HBO offer from Telus

Please contact me. Interested in Crave/HBO offer. Phone # 1888-811-2323 has over 1 hr. wait time with no option to be called back :((

She_Girl by • Just Moved In
  • 772 Views
  • 1 replies
  • 0 kudos

Resolved! Remote

How to program new tv to telus remote?

draegin by • Just Moved In
  • 1033 Views
  • 1 replies
  • 0 kudos
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