Pik TV™
Discuss and ask questions about TELUS Pik TV.
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Latest topics

Missing Episodes in VOD Library

Hi folks. We know you're passionate about your favourite show(s) and rely on the VOD library to catch up on or re-watch your episodes. We recognize certain episodes may not be as ready as you are so we'd like to enlist your help in flagging them. Sho...

dru by Community Manager
  • 496 Views
  • 0 replies
  • 6 kudos

Resolved! Allow install on Chromecast w Google tv

Allow the app to show on Google Play for Google tv so that it can be installed in new devices specially Google Chrome cast w Google tv

GAB78 by Just Moved In
  • 3562 Views
  • 6 replies
  • 5 kudos

Resolved! Pik TV is now available on NVIDIA SHIELD TV & SHIELD TV Pro

Hey everyone, as some of you may already know, the Pik TV app was recently updated with faster loading, improved navigation and a modernized user interface on the TELUS Android Pik TV Media Box. To further improve your viewing experience, we’ve relea...

psl by Neighbourhood Alum
  • 5789 Views
  • 10 replies
  • 6 kudos

Resolved! My Pik TV box not showing any wifi connection

As of late last night my Pik box is not showing any wifi activity the middle light is not lighting up.1. I have tried rebooting(unplugged for 10 sec and then again for 2 min)2. Tried the reset on back of Pik TV box (Doesn't seem to do anything)3. Con...

Mike61 by Just Moved In
  • 2130 Views
  • 2 replies
  • 0 kudos

Resolved! Basics + Crave = no crave content?

I have the Basics+Crave package. But after logging in to crave app with my Telus account, I can't actually watch anything and it says that I don't have an active subscription. Am I missing something here?

mj24 by Just Moved In
  • 1453 Views
  • 3 replies
  • 0 kudos

Resolved! Pik TV on browser - HORRIBLE EXPERIENCE! - Adobe Flash Pain and Choppy Video

PIK TV on browser. Super choppy and a pain to set up every single time I open browser to watch because of issues allowing flash. Any timeline on abandoning flash? I watch all other streaming services with no problem thru my HTPC. Pik TV is only one w...

RV1 by Just Moved In
  • 826 Views
  • 1 replies
  • 0 kudos

Resolved! Locked out

I’ve tried logging into my pik TV and have tried both my iWi-Fi network and password and Google email and password and neither are working and I got locked out. Please help me get logged back in or update my info.

Darling by Just Moved In
  • 1000 Views
  • 1 replies
  • 0 kudos

Resolved! Pik TV - Chrome Browser - lost all thumbnail icons

Hello, I usually login to Pik TV through my Chrome browser and have not had any issues until recently; perhaps about a month ago all of my show icons have disappeared and is now only showing the text names of the shows with a standardized background ...

Bokchoy by Neighbour
  • 1099 Views
  • 2 replies
  • 0 kudos

Resolved! Sports Pack

I recently got PIK tv on my Apple TV, I included the sports package but I’m unable to watch live sport for some reason. It doesn’t show up on my guide, and when I click on the channels it doesn’t start live broadcast, am I doing something wrong? Anyo...

lee_17 by Just Moved In
  • 955 Views
  • 1 replies
  • 0 kudos

Resolved! Flash support ending after 2020

I access Pik TV via the website, which uses Adobe Flash. Adobe is ending support for Flash on Dec. 31, 2020. Is Telus going to continue to offer Pik TV via the website with updated technology (like HTML5) or will users be forced to use a media device...

Scott_May by Just Moved In
  • 2072 Views
  • 3 replies
  • 0 kudos