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WhyICyyc
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Joined 12 months ago
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Re: It's Time For Telus to Adjust Theme Packs
Here's the confusion. The PDF that can be downloaded from the website has the updated channels in the Theme Packs. But if I go to change my plan the theme packs aren't the same as what's listed in that document. So which one is correct? This is what's very frustrating. https://assets.ctfassets.net/p9rf8eidq2aw/3Kr3CxosoqROTcipQ8Qk5j/62c5eca4723c2dfa8a825d4aece5e294/-Digital-_Q1-25_Optik_Channel_Selection_Guide__1_.pdf7KViews0likes0CommentsRe: It's Time For Telus to Adjust Theme Packs
Maybe if we ask this enough times we'll finally get an answer. When are the Theme Packs going to be updated with the new channels that were announced? Is Telus going to let us keep paying for hobbled theme packs until they decide to get things working properly? Also, why are the channels/theme packs I subscribe to different between the web version of My Telus and the app? According to the app, I only have 3 of 4 theme packs. On the web, I have 4 theme packs, one of which only has 1 channel in it. Why do the channels I currently see on my actual box, different than what is actually listed on my bill? It is such a mess. As a communication company, Telus should be better.8.1KViews0likes2Comments