Pik TV™
Discuss and ask questions about TELUS Pik TV.
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Resolved! can I use pik on a sony/roku tv if I buy an apple or android tv box?

I read all the back info and the tv my husband was gifted at Christmas is a Sony/Roku is apparently one of the smart tvs that can not be used directly with Pik tv. I am wondering if it would be worth it to buy either an android or apple box to allow ...

RuthV by Neighbour
  • 1 replies
  • 1 kudos

Resolved! TLC on demand

Why can I not view on demand shows of TLC? Is there a way to record shows if they are not included on demand? or is a higher package needed to be able to view? I'm not liking Pik TV that much if I can't see all the programs at a different time rather...

Justcuz by Neighbour
  • 2 replies
  • 0 kudos

Resolved! Low Quality and Green pixelization

For the past few days, the video quality on Pik TV has deteriorated and I have gotten green pixelization. What is happening?

furyx1 by Neighbour
  • 1 replies
  • 0 kudos

Resolved! How do I delete channels I don’t want

Is there a way to delete and streamline my channel list on guide. Still too many channels ie French channels that I would like to get rid of.

Lanna911 by Neighbour
  • 3 replies
  • 0 kudos

Resolved! Some else name pops up on account

Very eerie brand new Apple box 4K and when I got into to Telus page on Pik tv to sign it has already signed me in as Eva Mendoza. First off why is someone else name on my stuff!! My first month has been a disaster after switching from Shaw with mixed...

Lanna911 by Neighbour
  • 3 replies
  • 0 kudos

Resolved! Pik TV won't play on my TV

We have just signed up for PikTV and have it installed on our iPad. We tried using a dock connector to play the programs on PikTV on our TV but when we attach the connector we get an error message saying it will not play because we have screen record...

Resolved! Jerky Picture - Hockey on Sportsnet

Why, while watching hockey on Sportsnet channels, does the picture appear jerky at times throughout the whole broadcast.Sometimes the picture freezes completely for a couple of seconds, the audio is still available.I have tinkered with the 'True Moti...

rcb by Friendly Neighbour
  • 13 replies
  • 1 kudos

Resolved! the orville/atlanta

Hi there- I see ads on my piktv citytv channel for The oriville and also for Atlanta (tv shows) But I am unable to find these shows anywhere within the app nor on the on-demand How can I access these two shows?