Pik TV™
Discuss and ask questions about TELUS Pik TV.
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Missing Episodes in VOD Library

Hi folks. We know you're passionate about your favourite show(s) and rely on the VOD library to catch up on or re-watch your episodes. We recognize certain episodes may not be as ready as you are so we'd like to enlist your help in flagging them. Sho...

dru by Community Manager
  • 0 replies
  • 6 kudos

Resolved! PIKTV

I subscribe to piktv but I didn't receive a device for tv

Resolved! Changing channel lineup in piktv

Hi I just changed my Pik 5 channel lineup on the internet but it’s not updating in the apps on my Apple TV and iPad. How long should this take?

Kpott by Just Moved In
  • 1 replies
  • 0 kudos

Resolved! 'Telus Presents' shows won't play on PikTV

I watch PikTV on my laptop using Google Chrome. For some reason all shows listed as 'Telus Presents' give me the message 'This video cannot be played' when i attempt to watch them. Does anyone else have this problem or know how to fix it?

Resolved! PikTV's storage is full when it's not

Hi. I need some help with my Pik TV media box. I'm unable to go onto the Pik TV App until I update it. Upon attempting to update it, it doesn't let me and gives me the reasoning that there's not enough storage for the update. Weird, because the updat...

Two TVs connected to Telus Boxes are not in Synch

Hi I have 2 TVs which are connected to its own Telus TV Box.One is located at the Living room and one is located at the kitchen.The one at the Living room is the master. The connections of both TVs are as follows1. Internet Router to Coaxial Cable2. ...

SimonPoon by Just Moved In
  • 2 replies
  • 0 kudos

Resolved! Pik tv with AppleTV HD box

Picture freezes audio keeps working fine. The picture UN freezes runs in fast forward catches up then run fine until it happens again

Robwoz by Organizer
  • 11 replies
  • 1 kudos

Resolved! Subscribed channel not showing in Guide

I am subscribed to Chek TV Channel 121.When I press the Guide button on the PikTV remote, Channel 121 is not listed.If I select 'Show Me' at the top of the left panel on the Pik TV screen and select 'My subscribed channels', Channel 121 is shown in t...

Piky by Friendly Neighbour
  • 6 replies
  • 1 kudos

Resolved! Browser version is not supported Error. No. 4-44-50001 + Error No. 1-44-043

Browser version is not supported Error. No. 4-44-50001: Chromebook, Chrome BrowserAlso, on the same Chromebook:Sorry, an error has occurred. Please try again later. Error No. 1-44-043: FireFox [going on 3 days now]Also, on the same Chromebook:Pik TV ...

JBB by Just Moved In
  • 3 replies
  • 0 kudos

Resolved! Remove a show from "Resume"?

Is there any way to remove a show from the Resume section? I made the mistake of watching an episode of the Daily Show, and now it is forever in my Resume list. It also seems to not be clearing even when I watch the most recent episode either.

taxi21 by Just Moved In
  • 2 replies
  • 0 kudos

Resolved! Performance question for SHIELD TV users

I have a few questions that I am hoping that SHIELD TV users can answer now that we are able to install Pik TV on that device. Is there a performance difference from the existing Android box that comes from Telus? If so, is it significant?On the SHIE...

mitelman by Organizer
  • 3 replies
  • 1 kudos