Pik TV™
Discuss and ask questions about TELUS Pik TV.
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Resolved! Pik tv

I just bought a new Samsung HD tv. I have Telus pik cable box. My Samsung comesWith a universal remote but it’s not working/pairing to my Telus pik box. Can anyone help?

Jenn_a_a by Just Moved In
  • 1 replies
  • 0 kudos

Resolved! Unusable for 3 days on Apple TV; can't log in

I had PureFibre installed on Saturday and had Pik TV added to my services. No problem, used it on Sunday on my Apple TV, worked fine. Sunday night and onward, nothing but issues. Sunday night, when I went back on, it was stuck on the black screen wit...

KLJ by Just Moved In
  • 1 replies
  • 0 kudos

Resolved! Can only be viewed when on Telus home network

I have a new fibre connection into a new Telus wifi router through a new Apple 4K tv. The Piktv app does not recognize that I’m on the Telus home network. I’m unable to access certain channels that I’m paying for and looking for the solution. Seems t...

gr2 by Just Moved In
  • 1 replies
  • 0 kudos

Resolved! PIK TV

I have some issues with my PIK TV

kask1 by Just Moved In
  • 3 replies
  • 0 kudos

Resolved! PikTV on AppleTV 4k Stuttering

I'm having issues since about mid December with the PikTV app stuttering. Seems like the quality of the streaming has gone down too. Happens on both my AppleTV 4ks. I thought it was maybe my ADSL, but the interesting part is that I don't see any issu...

JimC by Just Moved In
  • 1 replies
  • 0 kudos

Resolved! Error 3003 authorization token expired

I receive this error when a selected program tries to start playing. I have reset the PIK box and it seems to be connected. My account is valid. How do I get the box to ask for a new token?

J_Brand by Just Moved In
  • 2 replies
  • 0 kudos

Resolved! Netflix won't play, error tvq-pb-101

Hope someone can help me with this. Every time I try to play a Netflix title I get a tvq-pb-101 error. I've tried everything I can think of including: - Disconnecting power from Pik box.- Pushing reset button on back of Pik box.- Clearing cache and d...

dfrancey by Helpful Neighbour
  • 4 replies
  • 0 kudos

Resolved! PIK tv

Is it possible to get more than one PIK media box? My smart tv doesn't offer the app so I'm at a loss as how to watch tv on it. My other tv is even older so I have a box for it from years ago when PIK first came out.

peecee by Just Moved In
  • 2 replies
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Resolved! Telus Presents series

I have Pik TV, but can get some of the Telus Presents series. Can someone explain why some work but some don't. Thanks.

jrest by Just Moved In
  • 1 replies
  • 0 kudos

Resolved! Discovery Gold Rush

Pik tv has moved the on-demand episodes of the Discovery Gold Rush series over to Crave tv for some reason. Why? These used to be available with my Discovery Channel subscription, but without a subscription to Crave they can’t be viewed. This seems l...

wmark by Organizer
  • 3 replies
  • 0 kudos