Pik TV™
Discuss and ask questions about TELUS Pik TV.
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Resolved! max account users

When i go use a second tv with my pik account it says max users. 

Simon1309 by Just Moved In
  • 13 replies
  • 0 kudos

Resolved! Pik TV doesn't work in a browser

Since the online app switched from Flash to HTML5 I can't get streaming to work. I can log in with either Firefox or Edge. Firefox tells me it's not a supported browser and Edge just stalls with a pinwheel as it tries to load content.I've made sure t...

Squack by Friendly Neighbour
  • 8 replies
  • 0 kudos

Resolved! Disable Screen Saver

After the recent Android SW update, there is now a screen saver that automatically comes on after a specified period of inactivity (5 min, 10min, 15min, 30min or 1hr). We use the box to monitor a TV station in our broadcast facility and so it stays o...

ITGuy1 by Just Moved In
  • 1 replies
  • 0 kudos

Resolved! Missing episode On demand

Just wondering when Secrets of Sulphur Springs episode 9 will be added. It aired on Friday. Thanks!

Fairaj by Just Moved In
  • 1 replies
  • 0 kudos

Resolved! BBC Canada missing

When did Telus drop BBC Canada? I've had it for over a year and my current bill just arrived and it shows that I only have four channels added and BBC Canada isn't one of them.Did Telus really drop a channel without any communication? Did they really...

rcrh by Organizer
  • 2 replies
  • 0 kudos

Resolved! Crave TV

I have PIK TV, an Apple TV box and crave. Recently crave has started telling me I need a subscription before watching anything. I have tried resetting the Apple TV, logged out and back into crave and normally it would work. But now it does nothing. I...

CL12 by Just Moved In
  • 1 replies
  • 0 kudos

Resolved! Apple TV app is broken, pauses then fast forwards

I’ve been trying to use my Apple TV to watch Live Sports and other programs when I am away from home. It has always worked great for me until around December or so. We have Optik TV at home but I am able to log onto either the PikTv app or Optik app ...

kenaxcix by Friendly Neighbour
  • 4 replies
  • 0 kudos

Resolved! Missing episodes in On Demand

Noticed that some on demand episodes are missing. Example Big Sky has all episodes so far but missing 7 (not available). Same problem with This is us and Young Sheldon.

Robbo48 by Just Moved In
  • 4 replies
  • 0 kudos