Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
With our new Telus Home Services I can’t use my headphones with Crave (which comes for free with this service). All other apps on the TV work fine with my headphones. I have talked to Telus technical services and they throw up their hands. They say i...
As part of my channel line-up with Telus I have Amazon Prime.Thinking of changing my channel lineup (too expensive) but still want Amazon Prime, how do I switch my Telus Prime channel billing to Amazon Prime?
Hello,I'm hoping someone might have experienced a similar issue as me or have some input of what else I can try to fix the problem... I have a VIP5662W PVR and 2 VIP5602WT wireless boxes. Several weeks ago I first noticed that 75% or more of my subsc...
Watching a recording, press skip to move through a commercial, recording freezes, message pop-up says Pvr is offline. No, it's not, we're watching a recording! Sometimes if we restart the program and FF we can watch through the commercial and then th...
Hello.AMC+ on demand channel 440, I'm seeing options to view on demand Shudder, sundance, and if films. What I don't see is on demand AMC +.Is this an error????All it shows is a AMC+ trailer.
I cannot figure out how to do this - to make it forget the network. I have a DVR and three Optik TV 4K boxes. One has never been connected to WiFi which is OK because it is ethernet. Another is on WiFi because I have no network port near it. A third ...
In the instructions for programming a remote for Optik TV, the first step is always to set the volume on the digital box to 25. I have two questions:1. Why is this necessary ?2. How do you do it ? As far as I can tell, there's no way to get the Digit...
I have a new Sharp TV (model 4T-C55EL8UR) and trying to set up my old Optik Slimline remote to work with it. Tried all the codes for Sharp TVs and HiSense (apparently HiSense has acquired Sharp's TV business in Canada and the US) in the Optik TV supp...
I just signed up today June 18th 2024 I received my service agreement in their nowhere does it say i will get a free TV. I specifically asked Gary the gentleman i was talking to 3 times that i would also be getting my Free TV. If it doesn't say free ...
I grew up with telus satellite and lived around the Edmonton area in alberta my whole life. I grew up with knowledge network, tvo, etc. now telus optik is saying these channels are province restricted. And almost triple the cost for less. What happen...
