Optik TV
Discuss and ask questions about TELUS Optik TV Home Services devices, equipment, and solutions.
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New optik pvr won't display recordings

Our new Optik pvr box (2 weeks old) will not display recorded shows. Indicates it is not connected to the internet, yet all connections appear solid. The Optik is connected directly to the Telus modem by a brand new Cat 8 ethernet cable as we are not...

Melpad by Just Moved In
  • 1 replies
  • 0 kudos

Surround sound amp issues

I had my Telus cable box connected to my Denon amp for several years. This fall, I started loosing my audio. I would turn my system on and no audio. To correct this I restarted the cable bad and audio would return. But on my next viewing session I wo...

Howzer99 by Just Moved In
  • 2 replies
  • 0 kudos

Stingray Canadiana?

Not sure if anyone from Telus reads these or not (sure hope so!) but I'm wondering who/how to ask that the Stingray channel "Canadiana" be brought into the lineup. It's an awesome showcase for Canadian-only music. Really missing it since our move to ...

Grindel by Neighbour
  • 8 replies
  • 0 kudos

guide listing name messes up series recording (PBS Masterpiece, NFL)...

Hi. I've got issues with some series recordings... not sure of a work around, probably setting a manual recording, though that has some issues too. I want to record the PBS series Masterpiece that airs on Sunday evenings (at 9pm on KCTS from Seattle,...

emcee2 by Coach
  • 1 replies
  • 0 kudos

Optik TV and a new Remote

For out TV, we have a Telus set-top box IPV 6015 and Slimline_2 controller. We feed our audio from the set-top box "Audio Out" connectors directly to our audio amplifier and speakers. We have always used the TV remote to Mute and adjust volume. When ...

Mike_D by Just Moved In
  • 2 replies
  • 0 kudos

Momentary Audio Dropouts on CTV BC (Channel 101)

I have noticed ongoing, periodic (every 1-2 minutes) very short audio dropouts or glitches on both live and recorded content, at this point I think it is only happening on CTV, but haven't done an exhaustive survey of all channels. Has anyone else no...

Resolved! Is Disney+ available on Telus OptinTV

I'd like to subscribe to Disney+ .I see there is a Disney channel available on Telus OpticTV but is it the same as Disney+ ?

meanon by Just Moved In
  • 2 replies
  • 1 kudos

WW84 is not available on Dec 25?

What time is WW84 premiering today? It's Dec 25 and all I see is the trailer searching "on demand" and going to channel 415.

xl by CPU Alum
  • 2 replies
  • 0 kudos

Change to pvr search function

If anyone can help, it would be much appreciated. I do pvr searches for upcoming NFL games on optik tv. Keying in NFL brings me to a series of files covering pre-game, postgame, etc. One of them used to contain a written list of all upcoming games in...

Janann by Advisor
  • 2 replies
  • 0 kudos

Resolved! When I press OK to watch TV, screen goes black

The Slimline2 remote turns the tv and the box off and on, but when I press the OK button at the green screen (to watch TV) the screen goes black. The TV is still on.