Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
Is there any sort of protective cover you can buy for this remote? I’ve had mine for a couple weeks and the cover has popped off pretty easy, even when it’s dropped on my bed or the carpet. Anyone else have this issue?
Why does Apple TV drop frames. Specifically watching "Presumed Innocent". I'm watching via Dolby Vision on a Sony XBR Every second or so it stutters and or drop frames. I have version 12
Telus TV - Why do you cut in with CTV (Eagles/Commanders) at 1:00PM when KCPQ is showing a different game (Seattle/Minnesota)??? It's been 20 minutes and you guys are still sleeping.
girlfriend wanted sexy times, adult netflix n chill so to speak. so yeah adult VOD is not on the new boxes. apparently can't even add adult channels either. any reason why? do I gotta cast from some sketchy website that steals info to my tv?
I was getting conflicting information about watching 4K channels via a 4K Apple TV box since before I changed over to Telus services. I found it hard to find the information I needed on this forum and different Telus staff told me no, and also yes.I ...
So why are so many songs on Stingray Karaoke not working? I tried picking from the top Rock list and only 1 of the top 8 or so songs on the list would load, most gave a generic "check your internet connection" warning.
All the sudden our TV box won't fully start up. If I unplug and replug it the Telus logo flashes on screen, followed by the android tv loading screen then video just cuts out. The TV says no signal to input. On the box the light is solid white, it do...
Just wondering, especially since it is getting closer to the holidays, what happened to the old design of the holiday tracker on Optik?? I understand it is still on TELUS, but not just me, but others, truly miss the old design of the original holiday...
I have tried since early November to get a tv box replaced that stopped working. Today I am on my 4th attempt. Each time the help desk swears it is on its way....it doesnt arrive....no one calls so here I am. There is something wrong with the address...
I brought this up before in a different thread but with all the recent channels being dropped ( and more coming on January 1st ) I really think it's time for Telus to adjust a lot of their theme packs. After January 1st there will be a lot of theme p...
