It seems that billing support is closed right now, so I thought I would
check here in the meantime.I’ve had pre-authorized payments setup for
about a year and a half now with no issues at all. I was just looking at
my May bill, and it appears that my...
I'm currently on the Talk and Text 15 plan, and added $100 to my
account. $15 was taken for the first month, sure. Now I'm receiving
these charges listed as data usage on my transaction list, and I'm
afraid I'm eventually going to forget and end up w...
I have called customer before and after flying abroad to suspend my
account since I can't use my phone in Europe and yet I'm seeing $80
being taken from my account each month instead of $30. What is going
on?? I have called customer service so many t...
Received a notification about a new phone available from the myTelus
app. This is the second time this has happened, and there doesn't appear
to be any way to turn it off. There used to be more settings in the app
that allowed for this sort of thing ...
I have an iPad account with sharable data which I opened last year at
$15 /month. Just received notification of a $5/month increase beginning
in February 2022. That is a 42% increase. How can they justify this type
Hi there, I left Canada to China about 1 year ago. For the first couple
of months my phone number worked fine in China as I can still receive
text messages etc. But since last November, seems my mobile phone number
was suspended due to a late payment...
Hello. I upgraded my phone and there was a glitch in Telus system.
Therefore, they made me pay $600 to upgrade my phone, then I had to mail
my phone (bring back) in order to receive the money back. Telus has
since then received my phone and has issue...