My Mobility Account
Forum discussion about TELUS Mobility accounts.
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logging out

No where to find, can some let me know how to log out of Telus Neighborhood forum please

Tmh177 by Friendly Neighbour
  • 2 replies
  • 0 kudos

Resolved! No Pre-Authorized Payment

It seems that billing support is closed right now, so I thought I would check here in the meantime.I’ve had pre-authorized payments setup for about a year and a half now with no issues at all. I was just looking at my May bill, and it appears that my...

TheLamma by Neighbour
  • 6 replies
  • 0 kudos

Resolved! MyTelus app advertising to me with notifications

Received a notification about a new phone available from the myTelus app. This is the second time this has happened, and there doesn't appear to be any way to turn it off. There used to be more settings in the app that allowed for this sort of thing ...

Jared743 by Just Moved In
  • 1 replies
  • 0 kudos

Resolved! Tablet Plan Increase 2022

I have an iPad account with sharable data which I opened last year at $15 /month. Just received notification of a $5/month increase beginning in February 2022. That is a 42% increase. How can they justify this type of increase?

Louislar by Neighbour
  • 3 replies
  • 0 kudos

Resolved! Resume suspended mobile phone account while outside Canada

Hi there, I left Canada to China about 1 year ago. For the first couple of months my phone number worked fine in China as I can still receive text messages etc. But since last November, seems my mobile phone number was suspended due to a late payment...

Resolved! Returning phone

Hello. I upgraded my phone and there was a glitch in Telus system. Therefore, they made me pay $600 to upgrade my phone, then I had to mail my phone (bring back) in order to receive the money back. Telus has since then received my phone and has issue...