Subscriber/Third-party billing
My family is digitally hungry and we love our premium apps. How do I get my credit limit bumper for third party billing?
My family is digitally hungry and we love our premium apps. How do I get my credit limit bumper for third party billing?
Hi all,The chat feature in Telus website doesn't work anymore. Can anyone help?
No where to find, can some let me know how to log out of Telus Neighborhood forum please
It seems that billing support is closed right now, so I thought I would check here in the meantime.I’ve had pre-authorized payments setup for about a year and a half now with no issues at all. I was just looking at my May bill, and it appears that my...
I'm currently on the Talk and Text 15 plan, and added $100 to my account. $15 was taken for the first month, sure. Now I'm receiving these charges listed as data usage on my transaction list, and I'm afraid I'm eventually going to forget and end up w...
I have called customer before and after flying abroad to suspend my account since I can't use my phone in Europe and yet I'm seeing $80 being taken from my account each month instead of $30. What is going on?? I have called customer service so many t...
Received a notification about a new phone available from the myTelus app. This is the second time this has happened, and there doesn't appear to be any way to turn it off. There used to be more settings in the app that allowed for this sort of thing ...
I have an iPad account with sharable data which I opened last year at $15 /month. Just received notification of a $5/month increase beginning in February 2022. That is a 42% increase. How can they justify this type of increase?
Hi there, I left Canada to China about 1 year ago. For the first couple of months my phone number worked fine in China as I can still receive text messages etc. But since last November, seems my mobile phone number was suspended due to a late payment...
Hello. I upgraded my phone and there was a glitch in Telus system. Therefore, they made me pay $600 to upgrade my phone, then I had to mail my phone (bring back) in order to receive the money back. Telus has since then received my phone and has issue...