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Forum discussion about TELUS Mobility accounts.
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Telus Rewards Gift Card

HiI converted rewards points to three 100.00 gift cards to use in Telus store. I called the store before I went to check that I could use my cards, which I had activated, to purchase AirPods. They said yes, that is fine. I went to the store, and the ...

PaulOh by • Organizer
  • 1682 Views
  • 7 replies
  • 0 kudos

Password Reset Required Every Login

{"type":"PingFedError","status":500,"fields":[],"message":"PingFed: [400] Client id does not match the id of the client to whom the authorization code was issued."}I receive this message every time i try to log in and am required to reset each time.

HeatherZ by • Neighbour
  • 653 Views
  • 1 replies
  • 0 kudos

double charged

this is the second billing issue, my god who is incharge of this department, telus hired unqualified people to be handling accounts? we all know telus dont hire anyone local to western countries. i wont be paying the extra charge, ill pay my normal b...

gdot905 by • Neighbour
  • 1326 Views
  • 5 replies
  • 0 kudos

Low drop line

I have a low drop line from the pole to the house I need repaired. Line is currently weathered to the hydro line to keep it off the ground need to have this repaired

Kris3044 by • Neighbour
  • 659 Views
  • 1 replies
  • 0 kudos

Resolved! Work

Hello. I’ve been trying to work for this company for months now and my manger and coworker haven’t been in touch with me. they took my money and haven’t answered me. my manager seen all my messages and also won’t answer the phone. i’ve been told for ...

Loyalty

Hello, I'm 10+ years loyal Telus customer with 4 cell lines.Recently my bill suddenly increased from $60 to $65 (per line) without prior warning. And each line has $15 discount because of multiple lines. So before discount it should be $80.I chatted ...

EugeneSH by • Neighbour
  • 1319 Views
  • 4 replies
  • 0 kudos

Fraudulent Activity

So a Telus agent had contacted me regarding a offer which I would get unlimited data with an iPhone 15 Pro Max for the two lines I have on my account. A week later the devices arrived and on the same day I received another call from a supposed Telus ...

Boaly100 by • Neighbour
  • 1544 Views
  • 4 replies
  • 0 kudos
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