having multiple issues with calls and texts not coming/sending so got a new phone and a new sim as telus says it is not on their end. turned phone on and made sure to disable mobile data and connect to wifi. insert the new sim and INSTANTLY get a tex...
When I call to set-up my voicemail: 1st I get the welcome message in 3 languages. I push 1 for English. Next it asks me for a mailbox number...Phone number does not work. Help!!
I received an alert from Credit Karma that a new activity occurred on August 18, 2022. Upon review, I noted that Met Credit is a collection company that has added a collection to my credit bureau of $8975 on behalf of TELUS. Before this, I never rece...
my wife and I went to france. we turned off our roaming and turned off our data before leaving canada.my wife was charged $90 for roaming and I was charged $60.
I’m travelling and out of data. My data plan was supposed to reset yesterday but hasn’t and still shows 0 data left and says 0 days left on plan. Why won’t it reset? I have restarted my phone several times, not having data travelling is an issue. Tha...
HiI had an account a few years ago when I was going through a ruff time and the account ended up getting closed and going to collections. I recently paid it all off but the telus account remains open and is reporting missed payments of 0$. What can I...
Hiii there actually I was unable to pay bill Beacuse I was sick so u guyz have blocked my number n data I want u to unblock it for me I will make a payment on august 5I can’t use my data it’s making troubleThank u
I cannot add a device or line through Telus digital channels. Different browsers, cleared cache, different computers and via the mobile app. Went through on-line support, followed instructions, and the same outcome.I recently went to the store and go...
I have received two text messages supposedly from Telus saying that there was an overcharge on my account, one dated July 7 and the other today, July 20. The text messages ask that I click the link (provided) in order to claim my reimbursement. Nothi...
someone called me for a promotional deal from Telus with free iphone 13 pro for $45/month with unlimited call, 20gb data, then I asked for email confirmation, they sent me from promotions@telus-promotion.com, with subject: Promotion Dealthe guy's nam...
