My Mobility Account
Forum discussion about TELUS Mobility accounts.
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Voicemail set-up

When I call to set-up my voicemail: 1st I get the welcome message in 3 languages. I push 1 for English. Next it asks me for a mailbox number...Phone number does not work. Help!!


I received an alert from Credit Karma that a new activity occurred on August 18, 2022. Upon review, I noted that Met Credit is a collection company that has added a collection to my credit bureau of $8975 on behalf of TELUS. Before this, I never rece...

sapadut by Just Moved In
  • 1 replies
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$150 roaming charges

my wife and I went to france. we turned off our roaming and turned off our data before leaving wife was charged $90 for roaming and I was charged $60.

Mobile data plan

I’m travelling and out of data. My data plan was supposed to reset yesterday but hasn’t and still shows 0 data left and says 0 days left on plan. Why won’t it reset? I have restarted my phone several times, not having data travelling is an issue. Tha...

taylor4 by Just Moved In
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Telus reporting missed 0$ payments

HiI had an account a few years ago when I was going through a ruff time and the account ended up getting closed and going to collections. I recently paid it all off but the telus account remains open and is reporting missed payments of 0$. What can I...

darbyj604 by Just Moved In
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About my bill

Hiii there actually I was unable to pay bill Beacuse I was sick so u guyz have blocked my number n data I want u to unblock it for me I will make a payment on august 5I can’t use my data it’s making troubleThank u

Poojakc by Just Moved In
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Text messages purportedly from Telus re supposed overcharge

I have received two text messages supposedly from Telus saying that there was an overcharge on my account, one dated July 7 and the other today, July 20. The text messages ask that I click the link (provided) in order to claim my reimbursement. Nothi...

JillP3 by Neighbour
  • 5 replies
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scam call

someone called me for a promotional deal from Telus with free iphone 13 pro for $45/month with unlimited call, 20gb data, then I asked for email confirmation, they sent me from, with subject: Promotion Dealthe guy's nam...

javaboy by Just Moved In
  • 3 replies
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