My Mobility Account
Forum discussion about TELUS Mobility accounts.
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Re-purchasing phone after refund

I bought a prepaid Motorola moto e in December, it didn't function upon arrival, was sent back and money refunded. Telus support told me I could repurchase the phone again at the promo price I originally paid. Now support says I can't and I should go...

TDF65 by Just Moved In
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" You wont be charged anything this month"

good afternoon. Just had a quick question. I reviewed my app today and it says under my payment amount " you wont be charged anything this month" and all my payments from january ( i pay weekly to the app) are still there . Shows balance forward from...

BrianP28 by Just Moved In
  • 1200 Views
  • 2 replies
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Resolved! scam?

Today I received a phone call from number +1 647 249 7455 with a really nice upgrade for my current plan. I wasn't sure whether to proceed with this offer or not, because I suspected it was a scam call, therefore I asked if I could call back so I wou...

Kim2 by Neighbour
  • 3153 Views
  • 5 replies
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Creating a "manager" for my Telus account

If I am away from home when one of my Telus services (internet, land line etc.) goes down my wife cannot authorize repair services because she is not the account owner. The website speaks of an account "manager" as someone authorized to manage the ac...

johnbygar by Just Moved In
  • 676 Views
  • 1 replies
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