My Mobility Account
Forum discussion about TELUS Mobility accounts.
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Legit or a scam?

I just got a call from Telus - 1-855-255-8828 (caller ID said Telus as well) Tried offering me discounted phones first, which I declined. He then asked me what my current plan was ($45 for 30GB), and then offered $30 for 40GB. I checked the phone num...

Loki08 by Neighbour
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Fraud

I received a fraudulent call 2 weeks ago someone who stated they were from telus and shared all of my information regarding my address, billing, products etc. Does this mean telus has been breached? When i called it in there is a note stating that te...

Resolved! Confirmation of payment email, goes to old email address

Telus staff:I updated my email address in my Telus account for my cell phones a couple of months ago. I get the bill notification to the new email address, no problem there. However, when I make a payment on the account, the last two times it’s sent ...

catbird by Friendly Neighbour
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Top level log-in page

I have all my log-in pages bookmarked, the last one I tried for Telus was this one I think:https://forum.telus.com/t5/Forums/ct-p/Forumsbut there is no login link on it. Which is THE ONE page where I can log in and which already hosts a login link an...

Received email to update MY TELUS app

Hi I received an email suggesting I update MY TELUS app as I'm using an outdated method. I checked that the version I am using on my iPhone is v4.99.5 and it is current. I emailed Telus to check to see if it was a spoof email, but they came back sayi...

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LRA1986 by Neighbour
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  • 1 replies
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Why my money disappears from my account?

This is not first time but now I’m getting really frustrated and I want my money back!!...just logged in my app to top-up, my balance was showing almost 9CAD and when I was getting my info to do the transaction my balance out of nowhere it was showin...

Fran7 by Neighbour
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  • 1 replies
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