4 weeks ago
I've been trying to see my account with the telus app and have had the telus and the support help me with regetting account to the telus app the account has been linked and then also deleted and resign up and still no able to see with the app
4 weeks ago - last edited 3 weeks ago by A-B
Hey @Driftshepard - we would like to help further with this. Please send us a private message.
If our reply resolved your issue, please click on Accept as Solution to help others in the community.
4 weeks ago
3 weeks ago
We could investigate with you and get you some help with that. Feel free to send us a private message and we can discuss further.
If our reply resolved your issue, please click on Accept as Solution to help others in the community.
3 weeks ago
3 weeks ago
In the top right corner of the Neighbourhood you should see a little envelope icon next to the round profile picture. That'll take you to your Inbox where you can compose a private message to us.
If our reply resolved your issue, please click on Accept as Solution to help others in the community.
3 weeks ago
2 weeks ago
I'm still needing help with the telus app nothing has work form both the on store and on the call support
2 weeks ago
Can you walk us through what happens when you try to log in? I know you mentioned you can't see anything but is this happening after you've entered your credentials or do you not get the login challenge? If you're able to log in, what exactly is presented?
If our reply resolved your issue, please click on Accept as Solution to help others in the community.
2 weeks ago
2 weeks ago
That's really strange. Can you send us a private message so we can check the linked accounts?
If our reply resolved your issue, please click on Accept as Solution to help others in the community.
2 weeks ago
2 weeks ago
OK, thanks.
If our reply resolved your issue, please click on Accept as Solution to help others in the community.
2 weeks ago