I am wanting to check if this is legit or a scam I received a call from +1 778-605-9224They left a callback number of 778-819-6214 if we get disconnectedI spoke to Lisa Joseph Employee ID EQ59425 and John Paolo Employee ID EQ36866It was about a disco...
Hi there, I have spent three hours plus on the phone with customer service reps including 2 escalation reps to sort out Telus errors related to a recent hardware/mobility plan upgrade. Can you please assist me? Thanks,Alex
Just a note to anyone either thinking of switching to Telus or are up for renewal.You maybe in for a surprise. Even if an agent from Telus gives you a price in writing does not guarantee that it will be honored.I've been trying for a year now to get ...
My new Telus mobility bill shows as $375.20 cents, due by Oct 11. This is a whopping 245 dollars higher than normal. My bill is usually around $130. I need to resolve this issue ASAP.
I just got a call from someone claiming he is from Telus Sales & Promotions team offering me the new iPhone 16 pro max for 35% discount with 100 GB 5G+ plan. He said his name is Mark with employment ID P1273. I believed that this is legit but when he...
I am continually be charged for services I haven't received. I am on the fourth month in a row where TELUS has screwed up my bill. I have received only one bill where they could actually charge me and i'm being charged late fees. If this continues I ...
Anytime I am on my home wifi, I amblocked from accessing the Telus website and I am unable to log into my account via the app. I get a Cloudflare error and it says to contact the website. Well I called and was on the phone for over an hour, and my is...
On TELUS Rewards, has something happened to the Amazon E-gift cards that I have redeemed a number of times ??? I wanted to redeem for the $100 card and all it showed was the $25 card and said it was "out of stock". Now it says there are no Amazon rew...
I’m having an issue with the Telus app. On the Overview tab, it keeps showing that my order has been shipped, but I have never placed a delivery order with Telus. When I click on the notification, it’s for the phone I bought in person at a store.The...
So, I cancelled a data account I had after the contract was done on one of those "free tablets". I got confirmation, account was closed. My ex-husband (separated at the time) gave the tablet to his new gf's kid. He used it for a bunch of weird/sketch...
