About my bill
Hiii there actually I was unable to pay bill Beacuse I was sick so u guyz have blocked my number n data I want u to unblock it for me I will make a payment on august 5I can’t use my data it’s making troubleThank u
Latest topics
Look's like something's gone wrong | Telus App and Telus Website
I cannot add a device or line through Telus digital channels. Different browsers, cleared cache, different computers and via the mobile app. Went through on-line support, followed instructions, and the same outcome.I recently went to the store and go...
Text messages purportedly from Telus re supposed overcharge
I have received two text messages supposedly from Telus saying that there was an overcharge on my account, one dated July 7 and the other today, July 20. The text messages ask that I click the link (provided) in order to claim my reimbursement. Nothi...
scam call
someone called me for a promotional deal from Telus with free iphone 13 pro for $45/month with unlimited call, 20gb data, then I asked for email confirmation, they sent me from promotions@telus-promotion.com, with subject: Promotion Dealthe guy's nam...
Subscriber/Third-party billing
My family is digitally hungry and we love our premium apps. How do I get my credit limit bumper for third party billing?
Chat feature in Telus website doesn't work
Hi all,The chat feature in Telus website doesn't work anymore. Can anyone help?
logging out
No where to find, can some let me know how to log out of Telus Neighborhood forum please
Resolved! No Pre-Authorized Payment
It seems that billing support is closed right now, so I thought I would check here in the meantime.I’ve had pre-authorized payments setup for about a year and a half now with no issues at all. I was just looking at my May bill, and it appears that my...
Resolved! New Phone User and Phone Plan - $0.01 Charges listed as 'data usage'
I'm currently on the Talk and Text 15 plan, and added $100 to my account. $15 was taken for the first month, sure. Now I'm receiving these charges listed as data usage on my transaction list, and I'm afraid I'm eventually going to forget and end up w...
Resolved! Currently abroad but my bank account shows payments being made
I have called customer before and after flying abroad to suspend my account since I can't use my phone in Europe and yet I'm seeing $80 being taken from my account each month instead of $30. What is going on?? I have called customer service so many t...
