My Mobility Account
Forum discussion about TELUS Mobility accounts.
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Resolved! Text records

I used to be able to see records of all text messages on my accounts on the my Telus app. Now I just see how many on the days used. No other information is available, this a new thing or a glitch?

RyanVG by Just Moved In
  • 1 replies
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Resolved! Epp account frustration!

I have an EPP account. Yesterday I tried to order a certified used phone. I was unable to do this from the MyTelus APP or from the Telus website. I can only access services and products online through my corporate email, which I can only access in my...

JenB1 by Just Moved In
  • 1 replies
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Resolved! Cell phone

I cannot make outgoing calls. Says MOBILE NETWORK NOT AVAILABLE My cell # is

alan1711 by Just Moved In
  • 1 replies
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Resolved! World 1000 Add on Telus Mobility

HelloI have an add on of world 1000 which is 1000 long distance minutes I was wondering how can I check my remaining minutes and how many of them I have used I can’t seems to find it my account and usage information. Thanks

Ahsun by Just Moved In
  • 1 replies
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Resolved! Using Prepaid MC

I think I already know the answer to this unfortunately, but ill ask anyways. Can I use a prepaid MasterCard to make a payment on my mobility bill??

Resolved! SIM ordered 9 May - now 21 May, no SIM

Ordered SIM for new account 9 May, billing started 10 May, now evening of 21 May but no SIM. Initial email said regular Canada Post delivery of SIM, so no tracking number. Less than 85km from Mississauga Canada Post distribution center. If I enter or...