My Mobility Account
Forum discussion about TELUS Mobility accounts.
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Order in which lines show

Is there a way I can change the order in which my mobility and watch lines are showing on the app. Right now, its the watch showing by default and I have to manually change to Mobility every time. Did so many chats and calls with agents but no fix ye...

Unable to log in

I have an account with Public Mobile, a subsidiary of Telus. I'm unable to log in to that account since they implemented their eversafe front end. Because of this I can't make any changes or request any support or even cancel my service.What should I...

use existing balance on prepaid plan

If you have a balance on prepaid, is there any way to actually use it to pay for the plan? Trying to help my father out who has had a Talk + Messaging 10 plan for ages. He currently has balance of $111 and has been topping up automatically with $10 e...

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hoek by Neighbour
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Email

I put the wrong email, in when I ordered something here in Telus Online, and it has my confirmation receipt, how do I change the email?