Why havent my devices been shipped??

[redwagoneer]

on day 10 business day for my phones to ship, and get nothing but the run around when I call in,   and customer service reps that cant comprehend the langue, or speak it so it cant be understood.  Very frustrated, and getting ready to jump back to Bell.

[TELUS_Support]

Hi @redwagoneer - you can check the status of your shipment through My TELUS but generally we wait for inventory to be available so we can ship it. You can send us a private message if you have more questions and we'll look into the situation

[redwagoneer]

If stock is not available  then I should know at the moment  of purchase. Not 2 weeks later. This is a despicable situation.   The service is not great, and if not resolved in24hrs, I may need to find another provider.    

[TELUS_Support]

We can look into this if you need help

[redwagoneer]

still waiting on shipping confermation.   its be over 3weeks now.  and I'm going to make this very public

[redwagoneer]

I've only been asking that question for 2 weeks with no real answers

[redwagoneer]

Still no shipping notice, lied too everytime I contact Telus, be shipping next 3 days , all I ever hear! Someone better have some answers today we ar into week 4 now!

Have a great day!

Lance Riswold

(782) 822-6030

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