TELUS Neighbourhood

BANFATHI

Does anyone get correct billing that team members keep making worse. I'm at the point where I seriously think they are lying to me to get me of the phone. I keep complaining that they are adding charges and they lie about how much I owe. I pay it off...

BANFATHI

I am continually be charged for services I haven't received. I am on the fourth month in a row where TELUS has screwed up my bill. I have received only one bill where they could actually charge me and i'm being charged late fees. If this continues I ...

BANFATHI

I was convinced to change to Telus July 4, 2024. It has been an absolute nightmare dealing with customer service. I am continually being charged for services I have not received. The last few times they blamed me for not changing the service over. It...

BANFATHI

But the instructions aren’t there. It is only half a sentence.Sent from my iPhone

BANFATHI

The post was never excepted as a solution.

BANFATHI

Could you please finish the sentence Need to private message us but don't so you can be more useful. also don’t put a reply link in the email you send that doesn’t work.

BANFATHI

TELUS has charged me late fees even though I have only received one bill that was properly charged.CarlaSent from my iPhone

BANFATHI

I have been charged late charges and I’ve received one for service I’ve actually received and for some reason you keep sending my bill to an email that I didn’t use on my account.Sent from my iPhone

TELUS Neighbourhood

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