My Mobility Account
Forum discussion about TELUS Mobility accounts.
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Resolved! My Telus App shows wrong Expiry

Not sure if anyone noticed this. If you check the expiry date for your balance on the My Telus app you would see that it is one day sooner than the actual expiry date. If you check further details you will see two days sooner. For correct dates you m...

AKumar by Organizer
  • 1 replies
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Contracts up but app won't allow plan change!

My 2 year contract ended last month. In the Telus app, I went to the "Change Plan" option to get me a more affordable plan for the quarantine/lockdown lifestyle.. But the system only shows and allows me to use my current plan as my ONLY option. Only ...

Riki_Ef by Just Moved In
  • 2 replies
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Resolved! My Telus

I can’t log into my Telus well I can but wh Ed n I do I get no linked accounts message but it was working fine last month but now it not

Resolved! Need to access bills from closed account.

Hello. Back in Sept 2020, I switched to another carrier. I now need to access my old Telus Mobility bills from Jan-Sept 2020. I tried logging into my old Telus Mobility account and it seems to accept my username and password. The problem is that the ...

BWalker by Just Moved In
  • 1 replies
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Resolved! Viewing bills on a closed account

Hey everyone, I got switched over from Koodo mobility to Telus mobility 4 months ago (I had been with Telus for internet for 1 year, took a 6 month break and then reconnected for another 1 1/2 years) and had been with Koodo mobility for over 2 years ...

SarahD by Just Moved In
  • 2 replies
  • 0 kudos

Resolved! senior phone

I understand that Telus has a plan to supply seniors with a free mobile phone. Can I get any info? Thanks Patrick Walker

Patrick3 by Just Moved In
  • 1 replies
  • 0 kudos

Resolved! Mobility

In January I signed up for good for seniors plan and now the charger does not work . What do I do about this

Debby1 by Just Moved In
  • 1 replies
  • 0 kudos