Last night I got a call from Telus. And this guy offered me a better
plan and with reduced monthly rate and I waited on hold for 1 hour while
he was getting it put in computer and then I got cut off and nobody
called me back as of yet.
Hi I signed up with Telus and they told me how much I would be paying
and my bills are way over what I signed up for. I like to cancel both
phones and return both phones. At least with my other provider my bills
was always true to what I was promised...
Okay TELUS! This is alittle ridiculous already, our payment was made
October 30th, it was applied to the wrong account and we had to track it
down and request for it to be applied to the right account. We were told
by the individual who took our call...
Hi There, I recently switched to an iPhone and I can't seem to get the
Telus app to login. I can do it on my laptop browser with the same
login/password, but on the app, it continually tells me my login is
incorrect. I've tried resetting my password ...
Got a text from Telus after the storm that any data overages from
Hurricane Fiona would be reversed on the next bill. I'm still getting
charged the regular amount. Why have these charges not been reversed?
I have been trying to call you guys since September 22 to pause my
account after I lost my phone. I found the phone a few days after but
need the account paused as I got a second number when it was lost. I
have sent emails which bounce back since you...
Anyone having trouble accessing the (supposedly) 24/7 telus assist
chat?? I click the link to open the chat and it does nothing but all of
the other help links on that page work just fine (of course ). Google
chrome, updated today.
I am looking to retrieve receipts/a bill of sale from current and
previous prepaid plans. I require these to submit for reimbursement for
work receipts, however I cannot find anywhere online where these
receipts would be. There is no billing tab in a...