This is not first time but now I’m getting really frustrated and I want my money back!!...just logged in my app to top-up, my balance was showing almost 9CAD and when I was getting my info to do the transaction my balance out of nowhere it was showin...
My wife and I are Telus Mobility subscribers. I kept my phone after my Bring it Back deadline. My wife's phone is still on contract with Telus. I would like to switch to Koodo because I now own my phone and we are in an area where we can't get 5G so ...
Is there a way I can change the order in which my mobility and watch lines are showing on the app. Right now, its the watch showing by default and I have to manually change to Mobility every time. Did so many chats and calls with agents but no fix ye...
Is the login via MyTelus iOS app down? Can’t login, tells me email or password incorrect.Can login fine via website and browser.
Originally posted this in the wrong subforum Hello, I received a text message on October 28 at 7PM Eastern time from 4717 stating: TELUS (Free SMS): 3 quick questions about your recent experience will help your service! How would you rate the perform...
I ordered an iphone 15 pro , but i donot received yet even that they have added an iphone 15 pro amount into my current plan .
I selected mobile account but the same issue is with the home services. A family member just died and I am trying to manage the accounts to ensure that they are paid and closed. I have spent almost 3 hours trying to get someone to complete these basi...
I have an account with Public Mobile, a subsidiary of Telus. I'm unable to log in to that account since they implemented their eversafe front end. Because of this I can't make any changes or request any support or even cancel my service.What should I...
If you have a balance on prepaid, is there any way to actually use it to pay for the plan? Trying to help my father out who has had a Talk + Messaging 10 plan for ages. He currently has balance of $111 and has been topping up automatically with $10 e...
I put the wrong email, in when I ordered something here in Telus Online, and it has my confirmation receipt, how do I change the email?
