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Death

Fu1
Neighbour
Mother died. Dad contacted let you jerks know he needed paper bill to be able to pay. Told pay now or be cut off. Got home from mom’s funeral today to find out you just have cut his service off and no one will help. Cause apparently now he’s not in the account and want proof of death
This is how you treat seniors
1 REPLY 1

TELUS_Support
Community Manager
Community Manager

Hey @Fu1 - It sounds like poor timing and a lack of empathy for what your family is going through. If you and your father need assistance still, I'll send you a message and you can respond there.

 

- Eric