My Mobility Account
Forum discussion about TELUS Mobility accounts.
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Resolved! No Service in Poland

Hello,I purchased a Europe roam package for travelling. I'm in Warsaw and have no service. I have a cell plan through my employer but pay my own bill. I suspect my phone is not activated for roaming.Can anyone assist?

Resolved! Multiple Questions!

I need to cancel the contract on my iPad prior to the October 12th end date, and my S3 prior to January 17th, what are the cancellation fees involved? still unsure about cancelling my phone because of a few factors.... - I need to change my phone num...

Acct and sims

I live in Canada but I also live in jamaica .. I have a Jamaican SIM card and number for my iPhone also I have a Felix number and SIM card .. Can I suspend my Telus services while I'm in jamaica ? Will my iPhone still work with my Jamaican number and...

Booboo16 by Just Moved In
  • 2 replies
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Resolved! I can't link my account

When I enter my account number it's says "we're unable to link your service online."I activate my prepaid 2 days ago, it works fine but I can't like my account...


Just. Wandering. About. My. Bill

Lover1968 by Just Moved In
  • 1 replies
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Resolved! Outraged

Back in 2012 I moved into an apartment that had cable and internet if you signed a 1yr lease. After 4 months we were transferred into a bigger suite and Telus started charging me for what was suppose to be free. During this time frame I spoke to Telu...

Kitan007 by Just Moved In
  • 4 replies
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Updating apps

So I can't update my apps because it's giving me an error code when putting in my credit card info which I have been using no problem for 4 years someone help!

Resolved! How does one Add a Manager when user is NOT listed as a member

How does one add a manager make the second cell phone user a manager on the account???There are two cell phones and two names on the account but when I go to "Account Settings" --> "Role Management" ...there is only the owner listed (me)....

Aragon99 by Just Moved In
  • 2 replies
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Resolved! Telus app

I've registered for the Telus app, but it's bin over a week and when ever I try to log in it say account manger needs to approve access or something like that

Collieman by Just Moved In
  • 1 replies
  • 0 kudos