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Forum discussion about TELUS Mobility accounts.
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Resolved! WATCH OUT FOR THIS NEW SCAM!!

I just got a text from a 4 digit number (7626) and the message is as follows:"TELUS: Welcome to USA! You have Easy Roam with a daily charge of $14. You'll only be charged on days you access your Canadian plan's data, send a text, make or answer a cal...

unbelievable disregard for the customer

I wondered if anyone else has had this experience with renewing a telus mobile account. My husband was contacted when our last contract was almost expired. We were given an amazing offer that included brand new phone upgrades and an excellent monthly...

dtopley by • Neighbour
  • 3434 Views
  • 2 replies
  • 0 kudos

Decoders

I received a message from telus my telus optical decoders were returned to their destination I need them to be sent back to me

122Perla by • Neighbour
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  • 1 replies
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Billing

I have an account which owes like $4500, and it went to collections. I now have KMB law contacting me threatening to sue me on behalf of Telus if i dont pay it all in the next couple days.

Resolved! Mobility Scam

Just got a call from "Telus" on my daughter's phone offering an iPhone 14 Pro Max and 30 gigs of shareable data for $45 per month. Did not speak very clearly so that was part of the reason we were on the phone so long. Can't imagine a $1,600 phone wi...

Beanwelder by • Friendly Neighbour
  • 15555 Views
  • 12 replies
  • 0 kudos

Resolved! My PREPAID Telus phone/sim card deactivated

So I bought a prepaid telus phone a while ago and I havent topped up for a few months.My account was obviously closed as it was over the 90 day period but now I cant seem to figure out how to reactivate my sim card and when I sign into my telus accou...

Unable to use Telus Prepaid visa card.

I received a Telus prepaid visa card for $50 from Telus. It can only be used at participating Telus stores. I tried to call Telus to have it used on my account. Agent couldn't do it. I couldn't do it. Error message received. Agent tried to get suppor...

Duesbute by • Friendly Neighbour
  • 5812 Views
  • 5 replies
  • 0 kudos

account number

hello! I have a question. I use Telus home internet and today I agreed to a mobile connection from Telus. at the moment I have a sim card from rogers and I will need to change the number. I received an email with instructions on how to do this and it...

arina by • Neighbour
  • 3075 Views
  • 1 replies
  • 0 kudos
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