I cannot add a device or line through Telus digital channels. Different browsers, cleared cache, different computers and via the mobile app. Went through on-line support, followed instructions, and the same outcome.I recently went to the store and go...
I have received two text messages supposedly from Telus saying that there was an overcharge on my account, one dated July 7 and the other today, July 20. The text messages ask that I click the link (provided) in order to claim my reimbursement. Nothi...
someone called me for a promotional deal from Telus with free iphone 13 pro for $45/month with unlimited call, 20gb data, then I asked for email confirmation, they sent me from [email protected], with subject: Promotion Dealthe guy's nam...
My family is digitally hungry and we love our premium apps. How do I get my credit limit bumper for third party billing?
Hi all,The chat feature in Telus website doesn't work anymore. Can anyone help?
No where to find, can some let me know how to log out of Telus Neighborhood forum please
It seems that billing support is closed right now, so I thought I would check here in the meantime.I’ve had pre-authorized payments setup for about a year and a half now with no issues at all. I was just looking at my May bill, and it appears that my...
I'm currently on the Talk and Text 15 plan, and added $100 to my account. $15 was taken for the first month, sure. Now I'm receiving these charges listed as data usage on my transaction list, and I'm afraid I'm eventually going to forget and end up w...
I have called customer before and after flying abroad to suspend my account since I can't use my phone in Europe and yet I'm seeing $80 being taken from my account each month instead of $30. What is going on?? I have called customer service so many t...
Received a notification about a new phone available from the myTelus app. This is the second time this has happened, and there doesn't appear to be any way to turn it off. There used to be more settings in the app that allowed for this sort of thing ...
