My Mobility Account
Forum discussion about TELUS Mobility accounts.
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Resolved! Cell phone

I cannot make outgoing calls. Says MOBILE NETWORK NOT AVAILABLE My cell # is

alan1711 by Neighbour
  • 1 replies
  • 0 kudos

Resolved! World 1000 Add on Telus Mobility

HelloI have an add on of world 1000 which is 1000 long distance minutes I was wondering how can I check my remaining minutes and how many of them I have used I can’t seems to find it my account and usage information. Thanks

Ahsun by Neighbour
  • 1 replies
  • 0 kudos

Resolved! Using Prepaid MC

I think I already know the answer to this unfortunately, but ill ask anyways. Can I use a prepaid MasterCard to make a payment on my mobility bill??

Resolved! SIM ordered 9 May - now 21 May, no SIM

Ordered SIM for new account 9 May, billing started 10 May, now evening of 21 May but no SIM. Initial email said regular Canada Post delivery of SIM, so no tracking number. Less than 85km from Mississauga Canada Post distribution center. If I enter or...

Resolved! I want a longer ring time.

I have a pre-payed account with Telus. My iPhone blats for mayby 10 times then shuts off.I phoned 611 and the guy there said he could not change it because it was pre-payed and pre-payed account doesnt allow that.I'm deaf so I need all the time I can...

malcx by Organizer
  • 2 replies
  • 0 kudos

Resolved! Taxi# ?

Have this unknown charge on my bill, and I am a MobilityForGood customer with “Peace of Mind” included. What is this?—can’t find any mention in the service agreement or on the Telus site.