My Mobility Account
Forum discussion about TELUS Mobility accounts.
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Contracts up but app won't allow plan change!

My 2 year contract ended last month. In the Telus app, I went to the "Change Plan" option to get me a more affordable plan for the quarantine/lockdown lifestyle.. But the system only shows and allows me to use my current plan as my ONLY option. Only ...

Riki_Ef by Neighbour
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  • 2 replies
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Resolved! My Telus

I can’t log into my Telus well I can but wh Ed n I do I get no linked accounts message but it was working fine last month but now it not

Resolved! Need to access bills from closed account.

Hello. Back in Sept 2020, I switched to another carrier. I now need to access my old Telus Mobility bills from Jan-Sept 2020. I tried logging into my old Telus Mobility account and it seems to accept my username and password. The problem is that the ...

BWalker by Neighbour
  • 6053 Views
  • 1 replies
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Resolved! Viewing bills on a closed account

Hey everyone, I got switched over from Koodo mobility to Telus mobility 4 months ago (I had been with Telus for internet for 1 year, took a 6 month break and then reconnected for another 1 1/2 years) and had been with Koodo mobility for over 2 years ...

SarahD by Neighbour
  • 13928 Views
  • 2 replies
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Resolved! senior phone

I understand that Telus has a plan to supply seniors with a free mobile phone. Can I get any info? Thanks Patrick Walker

Patrick3 by Neighbour
  • 1898 Views
  • 1 replies
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Resolved! Mobility

In January I signed up for good for seniors plan and now the charger does not work . What do I do about this

Debby1 by Neighbour
  • 1680 Views
  • 1 replies
  • 0 kudos

Resolved! My First Phone Plan

I have had this phone for 2 years since I switched from Rogers. It seems to work well for me but I noticed they are no longer offering it, you can only renew it. I added $10 last June so that I could make daytime calls if needed and I still have a sm...

JoyMBee by Neighbour
  • 1761 Views
  • 1 replies
  • 0 kudos