What is the best way to contact Telus?

Reply

This thread's discussion is locked. If it doesn't give you the information you need, head to its forum board for active discussions or to start a new discussion.

Amanda647
Just Moved In

I was on hold for 30 minutes before an automated telus message told me that my call could not be answered and to call again later.

Then I tried to used the online chat and got the message "Due to a technical issue, your chat was lost".

When I tried to rejoin the chat I was moved from 7th in line to 11th. 

 

 

WestCoasterBC
Community Power User
Community Power User
Online chat is the fastest way to reach them. Or you can also reach them on twitter @TELUSsupport generally either are much faster then calling in.

Find a post useful, please click on "Like" to give the author recognition or mark as an accepted solution.