Decoders
I received a message from telus my telus optical decoders were returned to their destination I need them to be sent back to me
Latest topics
Telus Incompetence
Thought we would try Telus, just wondering if anyone else is running into one issue after another.We had a sales rep knock on the door, promise of better service, faster internet, usual deal.Day one: tech comes to install the security system, but can...
Unable to view "Plans & Devices" in the Telus App or Online
Hello, Every time I try an open "Plans & Devices" in the Telus App, I get an error that says: Something went Wrong. StrangelyUnfortunately, we aren't able to access your account information. Please check your internet connection or try again later. M...
Billing
I have an account which owes like $4500, and it went to collections. I now have KMB law contacting me threatening to sue me on behalf of Telus if i dont pay it all in the next couple days.
Resolved! Mobility Scam
Just got a call from "Telus" on my daughter's phone offering an iPhone 14 Pro Max and 30 gigs of shareable data for $45 per month. Did not speak very clearly so that was part of the reason we were on the phone so long. Can't imagine a $1,600 phone wi...
Resolved! My PREPAID Telus phone/sim card deactivated
So I bought a prepaid telus phone a while ago and I havent topped up for a few months.My account was obviously closed as it was over the 90 day period but now I cant seem to figure out how to reactivate my sim card and when I sign into my telus accou...
Fraudulent account created in my name- no one will answer me
I recently discovered there was an account created in my name in 2018, that was never paid and is passed due. I did not create this account however, it appears on my credit report and is greatly impacting my credit score. I have called Telus customer...
Any way to stop nagging messages every time account tops $100?
I don't have a credit card so I pay for my phone service through topping up the account balance on my phone at intervals, and having my monthly Nationwide Talk-and-Text $15 set up to draw from that balance. A few times now I've been just over $100 to...
Unable to use Telus Prepaid visa card.
I received a Telus prepaid visa card for $50 from Telus. It can only be used at participating Telus stores. I tried to call Telus to have it used on my account. Agent couldn't do it. I couldn't do it. Error message received. Agent tried to get suppor...
account number
hello! I have a question. I use Telus home internet and today I agreed to a mobile connection from Telus. at the moment I have a sim card from rogers and I will need to change the number. I received an email with instructions on how to do this and it...
