Ameliaaria, you seem to be out of touch with what actually happening to customers.Credit card fees have always been in effect and company’s calculated it into their cost to the customer. So no point in TELUS trying to tell me otherwise.So my bill for...
TELUS doesn’t care, which is why they are the only telecommunications company of the big 3 currently billing this fee. I paid my last bill by cheque, had them send out the paper bill which isn’t good for their net zero campaign but they forced my han...
I switched to paper bills too and I’m mailing them cheques dated for the due date.I used to always pay my bill by credit card on the day they sent it to me.Now TELUS will need to pay to mail me out my bill, they’re harming their net zero emissions pl...
Yes a lot of us, I have asked to be switched back to paper bills on October 5th (which the representative didn’t do for me as asked 3 times, but got that straightened out yesterday with another phone call) because of this decision just so I can now g...
I actually just got off the phone and did request paper bills again because of this fee.I have both mobility plans for me and my family, and a prepaid plan.The TELUS representative told me that prepaid customers will not be billed the 1.5% fee for us...
