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Billing errors

Erika_2024
Neighbour

Hi there, transferred my account from Rogers to Telus, and the 1st invoice is wrong.

I signed up for usa/canada/mexico plan at 50$ per month and iphone pro max for 10$ per month.

Telus accounting chanrged me 100$ for setup, and not 70+ taxes for monthly plan.

When I chat with Telus, they are not finding the root cause issue.

If they do not fix, I will return back to Rogers at 40$ per month for usa/canada 75gb per month.

What a mess

Erika

1 REPLY 1

El-Eric
Moderator
Moderator

Hi @Erika_2024 I can help review your bill. I will be sending you a message here