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Mobility plan

Hassel
Just Moved In
Can someone please explain to me why new customers get better offers then long time customers? Not impressed with telus at all lately.
1 REPLY 1

FuzzyLogic
Community Power User
Community Power User

It's harder to get people to switch then it is to keep a customer. Generally incentives are offered to new customers so the company can grow their business.

 

I think you will find this is a pretty common practice in service based industries.


Just a long time customer hoping to help.