My sim card says unregistered.

[mariak24_]

How do I register the sim card?

[v9 · Accepted solution]

@mariak24: The reason is unknown. but use the process of elimination & you'll be able to narrow the causes of the

 Unregistered SIM-card. PS try this tricks, while you get more answers.

1) Take off the Phone cover, remove battery & check SIM-card, could be loose or dirty, re-install it & ensure SIM is tight.

2) Install a SIM-card,  from a compatible device (iPhone, Samsung,.etc.) If it works Phone is Ok (Test Ur -SIM in another Phone too.

3) Contact -Telus Online & Chat with an agent or dial *611..Could be that, service is disabled by technical error.. PS report results to forum,. <ReadMe-soon>  "v9"

[Nighthawk]

If it's a new card not connected to your account, you can get it registered/activated by calling Telus. Sometimes you can add a new SIM from the online account management page.