I have had this issue going on 2 months now. I can log into the app, but I cannot access the “Optik TV” menu in the app. It says “There seems to be a problem. Please try again”. I have, multiple times.When I first called in, I was told they were upgr...
Looking for info about our TELUS Rewards program? You've come to the right thread. You'll find your answers here, but if you don't...feel free to ask your own question for our community to answer! From Winners and Uber gift cards, to brand new electr...
Hello,My 2 year service agreement will be expired next month and I am wondering if I will be automatically switched to the monthly regular service and get another 2 year service agreement with a different price? It seems that I can pick up a bundle p...
Hey all, it's that time of year when the ground is frozen which means we need to pause our restoration efforts! This winter, TELUS PureFibre isn’t going anywhere, but we are wrapping up any existing construction to our fibre optic network until the g...
Is there not a way to have one account that deals with both my cell phone and my home services? I currently have to use a toss away email to have my home services and my cell phone on one email and would like it to be moved to my cell/main email.
I just got a phone from someone saying they are from Telus and have a New Years special and can give 30% off my bill. They called from 403-208-5195. I will suspicious because I had a similar call around a Black Friday deal. I asked where the caller w...
Every year I seem to have to complain about my bill going up and on boxing day I have to phone i to get the same rate that new people get plus they get a TV, or should I switch to SHAW
Hi Everyone,I received a message today from [email protected]. I wasn't paying attention and clicked on the link it provided. Is this a legitimate domain with Telus? I have seen other variations of this email address such as telusservice@info....
Since loosing our house in the BC Wildfires in July called Telus to suspend my bills. Each month was told I will not be charged. Each month I get a partial bill so each month Sept,Oct,Nov, and now Dec 22 will call again and ask the same questions and...
Called from 888-811-2323 which I assumed is still a legitimate Telus number. Person telling me if saving 40 % on my bill. I am a Telus employee and I asked for his employee number he gave 7575.not a valid number. When I questioned him he got angry. S...
