Hello, I'm trying to redeem some Telus points for an Amazon Gift Card, but when Telus calls me to provide an authorization number, my phone rings but there's no one there, no recorded message with the authorization number, nothing. Tried several time...
for mobile accounts a call back if offered, on my home account i have to wait 1 hour on the phone, why is this?
Not sure what is going on regarding Telus login but take a look at the attached screenshot. It's my name but not my account number and not my phone number. To the credit of Telus, yes, something did go wrong, they got that part right.
For several months now I've been getting emails from Telus for a customer other than myself. He has the same last name but is no relation and must have just given Telus what he thought was a fake email address as his account went delinquent immediate...
On wed a Telus Rep shows up at my door when I was at work. One of my international students answered, she harassed him with questions while he kept saying please come back when the contract owner is home. He told her when I would be home. She shows u...
Despite TELUS saying that nothing would change (i.e. service and rates) after the installation of PureFibre, they neglected to state that the actual billing would change. It took a while to sort out this but basically rates shot up, under the new bil...
Hi,Anybody know if Telus can produce a Credit Reference letter if requested for one?I'm applying for a new account with BC Hydro, and they can waive the Security Deposit for new accounts if I have a good bill payment record with another utility bill ...
I am living in UK, can I transfer my account to my friend who is sharing my apartment?If not how to close it?
We currently have Telus home internet and home phone bundle. How can we add a 2nd home phone number to account.
Redeemed a Telus Reward for a discount on Garmin wearable today (20% off, $30 discount). No details on reward selection page regarding limitations on reward usage until you redeem points for reward and then note in redemption terms that rewards are n...
