My Home Account
Forum discussion about TELUS Home Services plans and accounts.
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Resolved! Rewards

Why did Telus remove Amazon and iTunes gift cards? It was nice getting a little 'gift' now and then. Now, however, the only things left in the program are contests, which have no value unless you (unlikely) win, or donations to charitues. I already g...

Joey2 by Just Moved In
  • 18 replies
  • 2 kudos

Online PDFs not updating to reflect account changes.

Why are invoices only generated once a month, when account changes and online PDF invoices exist? When a substantial account change is made, the current system is that the change is reflected with a credit the next month. This is a fairly antiquated ...

AshtonG by Just Moved In
  • 1 replies
  • 1 kudos

Hi need help to hook back up

Hi I use to have cable and phone but I moved then wanted it switched over to my new address but then got a 900 dollar bill witch I was making payments but when I moved I missed the instal date but you kept billing me I called in said was moving shin ...


Where do I go to find out my rewards?

MaRsH by Just Moved In
  • 2 replies
  • 0 kudos

How can I get Telus to stop calling me?

At least once every 2-weeks, I get a call from India trying to sign me up for Telus services. I've told them on no less than three occasions to stop calling me and to take me off their contact list. No such luck! I am so sick and tired that as soon a...

JJLad by Just Moved In
  • 13 replies
  • 2 kudos

Crave TV - Can't Find Discovery Canada's Frontier

When we got Telus, we also subscribed to Crave. But when I go to the Crave Channel on Optik TV, I can't find Frontier. My old subscription to Crave has this show - but I can't find it on Optik Crave. I also can't find a way to do a general search on ...

Chrisps by Just Moved In
  • 1 replies
  • 0 kudos

View calls made

Greetings, Can I view the long distance calls I've made since my last biil? I've already signed up for My Telus, but I can't find this feature. Thanks,Shane.

Shane by Leader
  • 2 replies
  • 0 kudos

Another Price Increase

Greetings, A few months ago I asked if Telus if they would raise the price during a "contract". They said that they wouldn't, so I signed up for a two year contact. Since then, I always check the bill's fine print to see if they try to sneak somethin...

Shane by Leader
  • 3 replies
  • 0 kudos

Reasonable consistant pricing, what happened to it?

Just reaching out to Express my disappointment with being forced to cancel all of my telus services today. For 2 plus years I have had to call in every few months and wait on hold and use my time just to try to convince telus to honour their pricing....

Staples by Just Moved In
  • 0 replies
  • 0 kudos