My Home Account
Forum discussion about TELUS Home Services plans and accounts.
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Can't reach the MyTelus login page.

I am unable to reach the MyTelus login page. When i use mytelus.com or mobility.mytelus.com I get a typical internet error stating "This site can’t be reached". I have tried Chrome, IE, Edge and Firefox with no success. Does anyone know why this is h...

gezjames by Neighbour
  • 2718 Views
  • 1 replies
  • 0 kudos

UNSOLICTED CHANGE TO ACCOUNT

JUST GOT THIS EMAILThank you for switching to TELUS PureFibreWHEN DID I AGREE TO THIS? THIS APPEARS TO BE AN UNSOLICITED CHANGE. a CHANGE MADE AT A TIME WHEN IT IS IMPOSSIBLE TO CONTACT YOU EITHER BY PHONE OR BY YOUR CHAT APP. HOW CONVIENENT. LEASE R...

GEAD by Neighbour
  • 2021 Views
  • 1 replies
  • 0 kudos

Free Telus Calendar

The 2021 Telus Calendar is available to order. Limit one per customer. See link below: https://www.telus.com/en/calendar

Chrome issues on PC/Mac

Lately when I try to access my account via Chrome, once I log in I am getting hung on this URL: https://telusidentity.telus.com/as/LYaBY/resume/as/authorization.ping?service_type=telus I just get a blank screen an no page. Everything is fine on Edge ...

btxn82 by Neighbour
  • 1813 Views
  • 1 replies
  • 0 kudos

Resolved! Telus speed test

Can't seem to access the Telus speed test. Can find the page, but no "go" button appears.

RSP1 by Neighbour
  • 5499 Views
  • 6 replies
  • 0 kudos

connecting devices on the Telus WiFi

I have a router, is written on it: TELUS router. I have a new Samsung smarttv, and I have a computer running Win 10 newest version. Furthermore, I use iPadPro and iPhoneX. I have 2 problems, caused probably by the same settingsproblem. 1. If I want c...

Josef by Neighbour
  • 1796 Views
  • 0 replies
  • 0 kudos

Fibre in The Hamptons

I just received an email from Telus saying their service is better than Shaw/Freedom. Maybe in some areas it is. But in my neighbourhood we only get the very worst internet option Telus offers. We were told by Telus 6 years ago when we moved here tha...

LauCo77 by Neighbour
  • 3175 Views
  • 3 replies
  • 0 kudos