TELUS Neighbourhood

why am I not receiveing my E bills

INTERNET CONNECTIVITY

Our internet keeps cutting out. Telus has been the best internet we've had but we might have to switch after this. All of our routers are good, we had a tech come out and tell us it was a problem on Telus'back end. If they can't fix this and give us ...

Current plan changed by Telus unilaterally

Booked move order Internet with agent, then got Email from Telus for oncoming appointment but has PDF attachment noticed my existing plan changed. During the chat, the agent even did NOT mention my plan, I did NOT request any change of my existing, h...

Fraudulent Activity

So a Telus agent had contacted me regarding a offer which I would get unlimited data with an iPhone 15 Pro Max for the two lines I have on my account. A week later the devices arrived and on the same day I received another call from a supposed Telus ...

Account locked

My account is locked and can't reset my password. I'm not receiving any of the reset password or login link emails. I've checked and it's not in my spam mailbox.

Crow damaging the lines in front of our building?

I asked about this on Reddit and included a picture. According to the electrical enthusiasts over there the thing that's being punished by the crows is a splice cover for non-electrical cables.Anyway this crow is obsessed with it and today I saw it w...

Missing SSO Path Ping error on Android

Tried uninstalling and reinstalled the app. Same issue.What do I do?

Home services cancellation

I cancelled all my home services effective May 9/2024. I gave plenty of notice and was paid in full up to that date (month to month/no contract). On May 10 I got a bill for just Internet (my services included Optik TV & Internet). Called Telus custom...

Telus Stream+

I received an email about the Stream+ package, which offers Netflix, Disney+, and Amazon Prime for $20. My question is: what happens to my existing Amazon Prime account if I get the Telus Stream+? Will I still have to pay an extra $10 for Amazon Prim...

Anyone have an unused easy roam discount code

Hello, I am looking for another code for an upcoming trip if anyone has one that they do not plan on using