I cancelled my account on 2024-08-03 as I did not wish to renew my contract with Telus. Paid my last bill in full on 2024-07-09 of $112.00. I own my device, and was no longer under contract with monthly phone plan. There were no outstanding charges. ...
Is there a way to resolve issue without a being on a phones for hours? I was moving from one address to another, spent 5+ hours on a phone with different representatives scheduling moving for my address b/c it was impossible to do online b/c website ...
So, I cancelled a data account I had after the contract was done on one of those "free tablets". I got confirmation, account was closed. My ex-husband (separated at the time) gave the tablet to his new gf's kid. He used it for a bunch of weird/sketch...
Anyone else having problems paying their bill?I have tried with 3 different cards, and now made the transfer, but it doesn't seem to recognize the payment.I did the transfer yesterday but it isn't reflecting in the app yet. Any suggestions or experie...
I was talking to a SCE Telus. The number is 1 800 521-2202. She quoted me a very good price for a phone line. I just want to know if this number is a scam. Called Telus and they could tell me. They were telling me it could be a third party working fo...
I was told that the above pass will not cover my calling home to Canada - will only cover calls within the country. They double checked with their lead . They said that even with the pass I will be charged for the call home. 2. We will be traveling t...
So I just spent 15 extremely frustrating minutes trying to get through to a live person using the Telus Phone system. Last night around 11 pm I tried to swap a couple of Theme packs and even though the new Theme packs were showing up on my online TV ...
I never post online but this is one of the weirdest and worst customer service experiences I have ever had. My PVR stopped working about a month ago so I went to the local Telus store, They said I had to call in. I looked at my most recent bill and r...
Good day! Searched the forums and it appears this isn't resolved. Tried to use the code but says its expired. Please advise how to expedite this fix. Thanks.
I recently closed my Telus line along with my bring it back contract. I got an email that the bill was ready. However, I am unable to log it to the app and pay my bill as if says no accounts linked because I have no active lines. How do I go about re...
