Why is it when I want to look at a Telus bill from the previous month, or maybe 3 months ago, it downloads ALL the bills from the past 18 months?This is the stupidest thing I have ever seen on any Account I have that has monthly bills. All the other ...
I have a hyphenated last name and the payment information won't let me use a hyphen in my name meaning I can't enter my last name when inputting the "name on card" field.
Hello! I went with my parents to a bestbuy recently, and set up two new Telus accounts for them. My mother got an email with a link and instructions to set up her account while we were still in the store, but 2 weeks later, my father still has not go...
Roughly a year ago, I had a Telus account show up on my Credit Report. The account does not belong to me and I have never opened a Telus account in the past. I tried reaching out to Support but they wouldn't help me without the account number. I don'...
I ported my senior parents over to Telus for their one-year prepaid plan with the data bonus but after the first month, it's completely disappeared from the account and they have no data.I have tried numerous times to connect with Telus via telephone...
250-277-7802 called me and offered to fix all the problems and give me a 30% loyalty discount on all my bills. First tip was didn't know my bills or my email. Also just lumping mobility and home stuff together never seems to happen at Telus. Heavy ac...
My mom got me my phone when i was 13(turn 18 in a few weeks) now i need access to it but i don't know my account number or where to find it. Do i have to call the support? It was in person not sure where all the papers are. my mom doesn't know it eit...
No option is provided for notifying a cancellation request in myaccount. Please correct this. Thank you
I am in the $100 prepaid plan with unlimited nationwide calling feature, unlimited SMS feature and 2GB of bonus data each month for one year for free. I activated my line on April 17, but on May 17 (1 month after activation) the Unlimited SMS Promo A...
I purchased a Talk and Text 100 plan with a promotion on April 21, 2025. The promo was - unlimited talk and text + 2GB data monthly. I paid for the whole year. Started receiving warnings about impending expiry of air time a week after purchase. Calle...
