Hi everyone! Prime here and I'm hoping someone can give me an answer while I'm on hold. So a few weeks back I had called in to Telus to confirm a few promotions that I had seen while hooking me and the wifey up with internet and home security. (Got t...
I've had a billing error ongoing for 6 MONTHS and after a couple hours of on hold and agent time on two occasions Telus confirmed it will be reversed. It is for smart locks where the install tech could not install a second lock, but the bill has been...
I was reviewing the text log for my account for the last two months and I noticed that the number of texts are way down from previous months, which them made me notice that one number no longer shows up that I know I text almost daily - incoming and ...
Hi all, I am having trouble claiming the Oura ring offer. Although it states 50% off Oura ring, when I go to claim the offer, I am given $40 off, which is quite a big difference compared to 50%. I’ve been searching for over an hour for who to contact...
So got set up with a plan for home internet got the emails registered and when I go to link my account number says it’s been cancelled the lady says it’s impossible as she activated it so idk what’s happening do I have to wait for them to come instal...
Hi - my wife just ordered fibre internet (in her name) and when she setup a new profile and tried to link a new service, it said her account had been canceled. We had Telus at this address years ago, but this is a new account with a new number, etc. ...
I am not the least bit interested in more services ( really any services thru telus ) How can I stop the calls? They come from all dif numbers which means that telus has sold my number for solicitations, I am furious and the callers are darn near rud...
How does one find an email address to contact upper management?
Greetings. I am beyond frustrated with the terrible service that Telus has provided and the level of incompetence demonstrated. I have been trying to cancel my home service since April 12, 2024 yet no one is taking any action to resolve. April 12, 20...
What the title says. I redeemed a 3 month GFN ultimate (3080) code, and it was already expired. I redeemed one a few months ago and it worked fine; I guess I may have gotten lucky then, since I see posts indicating this has been happening for months ...
