My Account: Home and Mobility
Questions about managing your TELUS services, plans, and subscriptions.
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Resolved! Scam message?

Received this text message from 5452, looks very suspicious. I don't want to reply or click the link. Unlock exclusive Black Friday deals: Enable My TELUS notifications in your mobile device settings for offers you’ll love.How to turn on notification...

bonzobo by Neighbour
  • 2441 Views
  • 3 replies
  • 0 kudos

Telus Sent my account to Collections ????

I am a telus home internet and security customer since Nov 2021. In June/July 2022 optic fibre was damaged they sent multiple techs out and told me sorry we cant do anything as its a third party that fixes it . They came in August 2022 i did the cons...

SimS by Neighbour
  • 890 Views
  • 1 replies
  • 0 kudos

Telus Issues after moving

We recently moved homes in Calgary and have been experiencing issues with Telus home phone, internet, Optik TV and security. One month into the process, only our home phone issues have been resolved. I cannot count the number of hours I have spent on...

Unexpected Bill Increase After Renewal

Has anyone else experienced being ripped off by TELUS? My 24 month contract was up for renewal in November. I called mid October to renew so I wasn’t charged extra… my bill came and it went from $130-$275!! They said it went off contract. Two years p...

JodyZ2 by Neighbour
  • 3251 Views
  • 9 replies
  • 0 kudos
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