Muhammad was the customer service Rep who came to my door to sign me up for a new subscription. He was so helpful and explained everything very clearly. He was very available for follow-up texts, and even answered a question I had at 10:15 PM!
I ordered the Telus Calendar in November 2024, still nothing! I realize there was a postal strike but that was resolved weeks ago. I've posted here before, but still no calendar. Please provide a status update. Thanks,
I was just looking into my equifax report and there is a HUGE bill impacting my credit from TELUS WIRELINE. Which I can guarantee was not me as I was living in a hotel at the time and it is greatly impacting my credit report. I’m not sure whereto sta...
Hi, in the last few days, we have not able to login to our my telus account. We are getting Sorry, you have been blocked, you are unable to access telus.com, It is saying to email the site owner to let them know you were blocked with cloudflare Ray I...
I was recently contacted by a fellow with a heavy east Indian accent that claimed to be a Telus promotional rep. The call came from, as indicated on the phone, TELUS 888-811-2323. He offered discounted home billing and cel phone service, a new modem ...
Not for the first time: My Telus login is bricked. Order of operations:- Go to log into My Telus Account page as per usual- Enter e-mail and password "we've sent you a log in code"- Enter the code perfectly; I checked 3 times and it's only 6 digits- ...
When trying to redeem rewards points I keep getting this message:"You recently updated your contact information that is connected to your TELUS Rewards account. This information update is still in progress and you cannot make a redemption at this tim...
I am lucky to have answered the phone and paid the collections account with General Credit Services before it was reported to the credit bureau. I received a phone call from General Credit Solutions in regards to an account that was closed 2 YEARS AG...
I just signed up with Stream+ and had no issue with linking my existing Netflix and Disney+ accounts. However when I follow the instructions to link my Prime account I get an error message - "You already have an active Prime membership on this accoun...
How do I go about escalating something beyond an Executive Escalations Operations Manager? I would like to speak with someone higher then that person.
