Three weeks ago I attempted to order a Certifed-Used Like New, IPhone 14 Pro Max.It showed as backordered in the Web store but still let me order it and said they would ship with in a week of ordering. The shipping date came and went, I then received...
I originally called because I thought I had overage charges from my last vacation. Prior to my vacation, I called to update my phone plan. When I called Friday to discuss my overages, I was surprised to find out that my contract had expired, and I ow...
Since the last update, my iphones take 10-15 seconds to send a message using Siri. I’ve tested on my phone and friends and narrowed it down to iOS and Telus. Friends on rogers/shaw DO NOT experience this. I also tested on/off cellular and wifi (Shaw ...
So we have two Apple Watch cellular users in our household.. just discovered that when either user is away from their iPhone (or their iPhone is turned off) and is relying on their Apple Watch to receive voice calls, they are out of luck. All calls i...
Hi folks. I've got a Pixel 6s and when I got a new contract with TELUS. I already had an account with Telus but the new contract required I get a new number and TELUS ported my old number back to the phone. Now somehow the number TELUS gave me with t...
Okay, can some one explain this feature to me. I am on a 5G+ Plan and it says that I have Unlimited Domestic & Intl Text included. If I am in the EU, can I SEND texts and receive responses? Does this cover MMS as well as SMS texts? My is a US/Canada ...
Anybody know how to reach someone to make a complaint about deceptive tactics? I recently switched over from another provider only to discover that what I had agreed-upon was not what they ended up charging me. I’ve spent 20+ hours on the phone. no o...
I was shopping for a new phone on the TELUS app, and selected a $45 dollar plan (loyalty offer), at checkout it says I selected a $60 plan, it feels like TELUS is using deceptive marketing because if i had not selected "show details" before checkout ...
My bill this month increased without any (visible) notification. I just spent some time trying to contact Telus and it was an incredible waste of my time. What is my best line of complaint here?
Hello, I want to give a shoutout to a customer rep Kawal who really helped me out and was patient with me in sorting out my billing and provider transfer back to Telus. I accidentally hung up when he mentioned that I'll be transferred over to a revie...
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