08-06-2019 02:22 AM
HI all,
I have noticed that Telus seems to throttle streaming video. I have compared fast.com (3.3Mbps) to speedtest.net (220+). I am have looked all over looking to see if Telus has said that this is what they do. In speaking to CS, they swear Telus isnt doing this and its all on my end (phone, 3rd party apps (youtube) etc.)
Anyone else see this happening? I wasnt getting this on Koodo.
Thanks
08-06-2019 09:12 AM
I've never noticed any kind of throttling on my phone. Even tested with 4K video and it works fine. YouTube, Netflix, and other streaming services all work for me. Are you in an area where you have weak signal? Or possibly an issue with your phone/software?
08-11-2019 02:52 PM
HI Nighthawk, what is your fast.com mobile speed? I have tested it with others who have telus, and never seen a speed exceed 3.4Mbps. However, when I run a vpn I get well over 50Mbps.
As stated with in my OP, I have a significant difference in speed from speedtest.net vs fast.com
08-11-2019 05:44 PM
Only two bars I’m getting well beyond your 3.4 Mbps. Never had any throttling as you claim.
with VPN (Vancouver server)
08-11-2019 05:56 PM