Mobility Devices
Discuss and/or ask questions about TELUS Mobility devices and equipment.
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Drive+ Sleep Mode

The documentation for TELUS Drive+ makes mention of the ZTE device going into sleep mode (i.e. deactivating the WiFi hotspot) 'when your car is not being used'. Can someone clarify what time period this sleep mode kicks in after, and if it can be dis...

Shrimper by Just Moved In
  • 1 replies
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Resolved! Do it

I need to speak to a live agent now!

Resolved! Drive+ API Access

Hi Telus, I have a product idea that would like to utilize the Drive+ platform. Is there an API available that can access the available data? Thanks,Matthew

mkylau by Just Moved In
  • 3 replies
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Resolved! Upgrading

If I want to upgrade but am still under contract, do I have to pay off the rest of it before upgrading or can I just switch my SIM card into a new phone?

sam67 by Just Moved In
  • 1 replies
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Resolved! Issues with MMS after Android Oreo update

Just recently updated my Samsung Galaxy S8 to Android 8.0 Oreo... and now I can't seem to send or receive any MMS. Regular texts are going through fine.Has anyone else been having/had this issue? Is there a possible fix for it?Thanks.

Issues with Android phones

Just wondering if anyone has experienced the issues I have with Android phones on Telus. Every android phone that I have tried has the same issues and I am perplexed. The issues are: people that try to send me messages get the failed to deliver notif...

Shey73 by Organizer
  • 9 replies
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Resolved! Google Pixel 2 XL drops calls

Purchased a brand new Pixel 2 XL around Dec 1st of 2017, hearing it was "THE PHONE TO BUY" and had problems from day 1. Telus to their credit tried to help by replacing the phone in Jan 2018 for FREE and the new phone is no better. In fact it seems t...

MHD by Just Moved In
  • 3 replies
  • 0 kudos

Resolved! Trade phone

Can I trade my iphone 6 plus to iphone 8??

Krislyn30 by Just Moved In
  • 2 replies
  • 0 kudos