Mobility Devices
Discuss and/or ask questions about TELUS Mobility devices and equipment.
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Resolved! Upgrading

If I want to upgrade but am still under contract, do I have to pay off the rest of it before upgrading or can I just switch my SIM card into a new phone?

sam67 by Just Moved In
  • 1 replies
  • 0 kudos

Resolved! Issues with MMS after Android Oreo update

Just recently updated my Samsung Galaxy S8 to Android 8.0 Oreo... and now I can't seem to send or receive any MMS. Regular texts are going through fine.Has anyone else been having/had this issue? Is there a possible fix for it?Thanks.

Issues with Android phones

Just wondering if anyone has experienced the issues I have with Android phones on Telus. Every android phone that I have tried has the same issues and I am perplexed. The issues are: people that try to send me messages get the failed to deliver notif...

Shey73 by Organizer
  • 9 replies
  • 0 kudos

Resolved! Google Pixel 2 XL drops calls

Purchased a brand new Pixel 2 XL around Dec 1st of 2017, hearing it was "THE PHONE TO BUY" and had problems from day 1. Telus to their credit tried to help by replacing the phone in Jan 2018 for FREE and the new phone is no better. In fact it seems t...

MHD by Just Moved In
  • 3 replies
  • 0 kudos

Resolved! Trade phone

Can I trade my iphone 6 plus to iphone 8??

Krislyn30 by Just Moved In
  • 2 replies
  • 0 kudos

Resolved! Nokia 8 on the Telus Network

Hi everyone, I was wondering if the Nokia 8 will work on the Telus network. I think it will but I'd just like to make sure before trying. This is what I managed to find online: 2G bands GSM 850 / 900 / 1800 / 1900 - SIM 1 & SIM 2 (dual-SIM model only...

Dan2018 by Just Moved In
  • 4 replies
  • 0 kudos

Resolved! MF275R Smart Hub has no QoS settings?

I'm new here, so hi guess. So, a while back we got a smart hub from Telus. There are a few minor issues but mostly it's ok. That is, until I wanted to change Quality of Service (QoS) settings. Our old router had that, but this smart hub doesn't. Is t...

Resolved! Is the Razer phone work with Telus network?

Hi,I want to buy the Razer phone I am not sure is this phone work with Telus network, e.g( like the call , Lte.....)The phone bands GSM: Quad-band GSM UMTS: B1/2/3/4/5/8LTE: B1/2/3/4/5/7/8/12/17/1...

bmwm by Just Moved In
  • 3 replies
  • 0 kudos

Resolved! Do I have favorite numbers with my cell phone plan?

Hi,I've just bought a cell phone and have started a new plan. I have unlimited local minutes and want to know what favorite numbers is and if I have it. Does it allow me to make free long distance calls to these people if I only have unlimited local?...

Resolved! Galaxy S9 preorder

Hey.. curious: does the $150 credit only apply for preorders of purchasing the phone or does it include getting it on a contract too? It has a (1) for teens but I can’t find where to find the terms to read them.

dude00 by Just Moved In
  • 1 replies
  • 0 kudos