Mobility Devices
Discuss and/or ask questions about TELUS Mobility devices and equipment.
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Resolved! Software update inquiry for P20 pro

Hello TELUS neighborhood, I have bought a P20 Pro in March 2019. The OS 9 (pie) is already released for this device however when I check for new updates, it says that it's already at the latest (8.1). Would you know when or why it's not updating on m...

Chay by Just Moved In
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ASUS 4G-AC68U LTE smarthub

So I took a chance to try this LTE smart hub from ASUS hoping it would be plug and play, got to the point where the network seen it but would not connect. Talked with multiple tech gurus and I guess TELUS locks down which smarthubs will work. So then...

LaneN by Organizer
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plz help me!!!! finding my dead iphone

Hey, guys I got into a huge trouble. I lost my iPhone and when I used Find my iPhone it said "No device"(like the pic below)So I looked up what that means and the instruction says< If you get the message “No devices registered” If you still have your...

Screen Shot 2019-02-25 at 2.11.51 AM.png
sbaik2021 by Just Moved In
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Resolved! Activate Koodo SIM card on Telus network

Hello,I ordered a phone from Koodo because they had a nice offer and it comes with a free Koodo SIM card.My current phone on Telus doesn't have the same SIM card format, so I would have to buy a new one.Is it possible to activate the Koodo SIM card c...

Frank3 by Just Moved In
  • 6610 Views
  • 1 replies
  • 1 kudos

The Galaxy S10 series and Fold have been announced!!

Hey guys! Exciting day over here with the launch of the new devices as well as the Samsung earbuds! Anyone planning on copping an S10e, S10 or S10+? Thoughts on the new Fold, is this the phone/tablet you've been waiting for? Will you be jumping on th...

Galaxy Unpacked!

Fold https://www.youtube.com/watch?v=7r_UgNcJtzQS10 https://www.youtube.com/watch?v=ZCfgkIyD9g0The Future https://www.youtube.com/watch?v=ajD2WZioOOcFull session https://www.youtube.com/watch?v=ISjiJQGJ72o&t=29m38s

xl by CPU Alum
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  • 1 replies
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Resolved! Telus store prices

I'm looking at the Note 9 on the BIB plan. On line store shows it as $0 but the telus store price is $150 on BIB. Why is that?At this point it looks like I'm better off buying on line and activating it myself instead of the cost of the phablet plus $...

chefgarry by Friendly Neighbour
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Pay as you go

I have a confirmed $50on my plan, but I can't text or call... can someone help me please

Lynn67 by Just Moved In
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  • 2 replies
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Can someone explain this chart to me?

https://forum.telus.com/t5/Mobility/Software-Update-Schedule/ta-p/53566 I saw a few weeks ago that we were supposed to get Android Phone for Huawei P20 Pro back in January but nothing. Does this chart not predict the roll out?