Mobility Devices
Discuss and/or ask questions about TELUS Mobility devices and equipment.
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Resolved! Tablet plan

I recently purchased an iPad for an elderly parent and was looking into ISP when I came across the $10 tablet plan on my Telus website. There is no fine print no dropdown tab for details about this plan and below it shows a tablet plus a sim card and...

Stress by Just Moved In
  • 1 replies
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Resolved! No warranty on new iphone

I got a new iphone last March, less than 30 days ago. I went to get Apple Care put on it at the local store and found out my device's warranty had run out in 2016 even though I have just received it new from Telus March 23/18 and had bought it new on...

DianaL by Just Moved In
  • 2 replies
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Resolved! unlocked phone not working

A few months ago i called telus and went through the process of unlocking my phone. I am finally trying to use another SIM outside Canada and it says it’s invalid. Did telus not properly unlock it and if so how do I reach telus if i’m on airplane mod...

Mags12 by Just Moved In
  • 3 replies
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Resolved! BlackBerry 10 Update

Greetings, Telus has just released Software Update for the Z10, which my phone is currently downloading. Where can I find information on what this update contains? BlackBerry has shut down their forums. Thanks,Shane.

Shane by Leader
  • 1 replies
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Drive+ Sleep Mode

The documentation for TELUS Drive+ makes mention of the ZTE device going into sleep mode (i.e. deactivating the WiFi hotspot) 'when your car is not being used'. Can someone clarify what time period this sleep mode kicks in after, and if it can be dis...

Shrimper by Just Moved In
  • 1 replies
  • 0 kudos

Resolved! Do it

I need to speak to a live agent now!

Resolved! Drive+ API Access

Hi Telus, I have a product idea that would like to utilize the Drive+ platform. Is there an API available that can access the available data? Thanks,Matthew

mkylau by Just Moved In
  • 3 replies
  • 0 kudos