Mobility Devices
Discuss and/or ask questions about TELUS Mobility devices and equipment.
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Resolved! Huawei Device Security Patches/Support?

Is anyone "in the know" as to whether Telus, and/or Huawei, has ceased providing security patches/support here in Canada? As in my case we'd be talking about the P20 & P20 Pro. Both still on August's patch and as of November 1st there's not a single ...

Elky64 by Ambassador
  • 4781 Views
  • 3 replies
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Resolved! Crappy Service and Premium Options

So this month I have had the worst service from Telus of almost any company. You would think that all your services under one account would create some efficiencies but it is like dealing with multiple companies. (yes I understand it is big) It feels...

Resolved! Samsung J5

My samsung is always full of memory. It contains no photos, some songs and 3 apps. I always delete the memory but it doesn't seem to be effect.Any advice for me Ths in advance

iPhone 11 Pro Backorder?

I ordered the 11 Pro in midnight green, 64gb on October 4th through TWA, recieved confirmation the same day but another email on the 8th saying my number couldn't be ported, but that my order had been processed and submitted to the warehouse. Since O...

airmk18 by Neighbour
  • 2680 Views
  • 1 replies
  • 1 kudos

Peace of minde ( 65 for 15 gb )

Hello there , the piece of mind at 65 $ for 15Gb data is a good deal , im with koodo and my balance is at zero , can i just switch to telus easily ? And last question until when exactly that deal is gonna be available ? ( planning to switch this week...

Resolved! New phone payment.

If I want to upgrade my iPhone, can I put a down payment on the phone, and then lower the monthly amount I have to pay for the phone?

Resolved! Launch of new devices

Hi, i would like to know if TELUS would be carrying the new Iphones in-stores at the launch date and will they be available to be purchased on the day of and leave with it?

_wm97 by Neighbour
  • 3119 Views
  • 1 replies
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Resolved! Vacation Suspension no longer available!

I recently attempted to place my daughter's phone on vacation suspension while she is studying overseas. I was informed that Telus has recently changed their policy and although they will suspend the phone, I still pay the same monthly charge. Has an...

btrumper by Organizer
  • 10259 Views
  • 4 replies
  • 0 kudos

samsung s10 unable download and reveive msg

i pucharsed 2 phones, samsumg s10 plus, in june.since last month, one of the phones had connection issue, unable to download app from google play store, stuck at 99% or waiting for download forever and unable to receive msg and video call on Wechat.w...

Canda by Neighbour
  • 2646 Views
  • 1 replies
  • 0 kudos