TELUS Neighbourhood

Resolved! Tablet plan

I recently purchased an iPad for an elderly parent and was looking into ISP when I came across the $10 tablet plan on my Telus website. There is no fine print no dropdown tab for details about this plan and below it shows a tablet plus a sim card and...

Resolved! No warranty on new iphone

I got a new iphone last March, less than 30 days ago. I went to get Apple Care put on it at the local store and found out my device's warranty had run out in 2016 even though I have just received it new from Telus March 23/18 and had bought it new on...

Resolved! Activate prepaid sim card

Resolved! unlocked phone not working

A few months ago i called telus and went through the process of unlocking my phone. I am finally trying to use another SIM outside Canada and it says it’s invalid. Did telus not properly unlock it and if so how do I reach telus if i’m on airplane mod...

Resolved! BlackBerry 10 Update

Greetings, Telus has just released Software Update 10.3.3.2137 for the Z10, which my phone is currently downloading. Where can I find information on what this update contains? BlackBerry has shut down their forums. Thanks,Shane.

Resolved! Hi i have 10 gb plan for 60 dollar but now i need a phone but i dont want to change this plan can i

Resolved! How do I get my call history

Resolved! Do it

I need to speak to a live agent now!

Resolved! Drive+ API Access

Hi Telus, I have a product idea that would like to utilize the Drive+ platform. Is there an API available that can access the available data? Thanks,Matthew