08-25-2020 10:12 AM
08-25-2020 12:53 PM
What were you doing prior to getting this error message? Did you unsuccessfully enter the unlock code too many times?
According to this post you need to get the unfreeze code from Samsung.
https://community.virginmedia.com/t5/Virgin-Mobile/Phone-Freeze-message/m-p/4365335#M171956