Mobility Devices
Discuss and/or ask questions about TELUS Mobility devices and equipment.
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Resolved! No Service

My **bleep**s broke I think it's my sim card when trying to select a network automatically i'm getting "Your sim card is not allowed on this network" and when searching for networks i see nothing been like this for 3 days. HTC One m7Android version 5...

haastl by Just Moved In
  • 1 replies
  • 0 kudos

iPad Pro 4th Gen

Just wondering if there has been confirmation that Telus will carry either size iPad Pro 4th generation? If so, when?

tro604 by Just Moved In
  • 1 replies
  • 0 kudos

Resolved! Adding a connected device... question

Just changed to peace of mind I need to go in to a telus store aNd get a sim card for my tablet ?? Curious on the process.ThanksJim

Jim24 by Just Moved In
  • 2 replies
  • 0 kudos

Resolved! Spam calls/robocalls

Is there a call blocker app that can stop the calls from Morocco, Belize etc? Been getting upwards of 30 calls a day.

TRH by Just Moved In
  • 11 replies
  • 2 kudos


Today is supposed to be the release for the update to Android 10 for the Note 9. Will that update take place if the client is out of country on the update date

P30 Pro update = bad battery life?

Back in Feb when the update was released, I updated the phone and found my battery life dropped significantly. Under the same usage, I was having to charge every day, vs every second day. Begrudgingly, I performed a full factory reset and waited a we...

Boosty by Just Moved In
  • 1 replies
  • 2 kudos

Resolved! Samsung Galaxy S20/S20+/Ultra Shipment Date

Hello, I pre-ordered a S20 phone from Telus the day after the S20 was announced and saw that Telus will ship the device from their warehouse on March 6, meaning it would arrive at my house in the middle of the following week. I see that Samsung and s...