New trailer has a King wifi extender. I use the Telus ZTE smart hub and the coverage is poor at best. Tried to connect the extender wirelessly but it doesn’t work. Wondering if I need to connect the two devices with a phone cord or whether I’m stuck ...
Hi, I just ordered online through Best Buy an iPad Pro 2018 with LTE and wanted to know if I would just be able to set it up seamlessly with Telus like I did my Apple Watch or if I need to buy a SIM card? It also comes with eSIM, is that feature avai...
I've ordered a new phone and a phone case online. I've received the phone case but the phone order is still being processed. How long does it usually take for them the process and then ship a phone?
We have only had this 'hub' phone for a couple of months and it seems like sometimes when we receive a call there is loud beeping for about a minute while in the call and then it goes to a 'busy signal'. We are still able to hear and talk to the pers...
Hello. I have one of those pre-paid accounts that's $10.50/mo for an emergency phone I'm using throughout chemo. When I checked my bank account status, I noticed that Telus Mobility withdrew $10.50 from my account TWICE per payment each month ($10.50...
Are there any issues with cell service occurring in Airdrie at the moment (SW Windsong specifically)? For the past few weeks my household has been having nothing but issues throughout the day (dropped calls, quality issues, connection issues, robot v...
Hello All, I use a website that can send mobile updates via text. They use email to sms to deliver the updates. I've signed up with them in the past and had no issues, but currently they are unable to send me my activation code. They are getting an e...
If I buy a used iPhone X can I transfer the SIM card from my iPhone 6S then begin using the iPhone X or do I have to contact Telus? Will changing my hardware force me to change rate packages? Thanks
ups sent me a roof of delivery of an iPhone. but i didn't get the phone, and certainly didn't sign for the phone. but the big issue is that telus does and investigation that can take up to 30 days to do. during that time i continue to charge me for t...
I ordered an the iPad Pro 4th gen last Sunday and I was reading through the forums and is it most likely I will experience the same delays? Or has things decided to shift and have products pushed faster?Just curious because I become really impatient ...
