Mobility Devices
Discuss and/or ask questions about TELUS Mobility devices and equipment.
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Resolved! 5G network

I have two phones on my plan, a Note 20 5G and a S20 5G, and neither phone has ever displayed that it is connected to the 5G network here in Winnipeg. Both were purchased in November and the sim cards swapped from a S8 plus and an S8 respectively. I ...

Resolved! Volte

Any chance I can get volte enabled on a non Telus phone? Thanks

samsvoc by Organizer
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Resolved! Call display

Coming from rogers and now with Telus, people I call see my number but not my name. How can I change this? Also, I'm using a phone I bought from rogers but I don't see that being an issue with regards to both caller and name display. Thanks.

samsvoc by Organizer
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  • 5 replies
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Resolved! Buying phone

Does Telus us sell their phones outright?

samsvoc by Organizer
  • 2428 Views
  • 1 replies
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Resolved! Scroll to top on Android?

I switched from Apple to Android a little while ago (I inherited a Samsung Galaxy S9+ from a family member)....and while I think I've adapted pretty well, my biggest pet peeve is no obvious way to auto-scroll to the top of the page....on Apple device...

PEACE OF MIND - CONNECT - $90 - 25 GB

Hello, I just came across this Peace of Mind - Connect - $90 25GB on the Telus website. It states that its " Perfect for a phone and multiple Connectable Tech devices. Get endless data on your smartphone, tablet or smartwatch. Think of it as one plan...

NEILTON by Neighbour
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  • 2 replies
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Resolved! Monthly bill

I’ve been with Telus now for over 20 years , have 4 phones and 3 are rarely used, I pay approx $400 per month!!!!! For 20 years and no customer appreciation, I’m extremely disappointed with Telus and am thinking of changing providers every 2 years ju...

Resolved! Paying someone else's Telus bill through my bank.

My roommate wants me to make a payment to his Telus bill, as he started a new job and can't take the time off to do it, himself. Is there a way I can pay it in cash, in person, or can I do it electronically, though it's not my account?

SLFreng by Neighbour
  • 6019 Views
  • 3 replies
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Resolved! transfer data to new Samsung phone

I have just bought a Samsung Galaxy S21 phone and need to transfer data from my old S6. I currently back up the S6 with Smart Switch. What is the best way to transfer all my data - cable (would need the adapter), wireless (HTC), or Smart Switch?

tcf999 by Friendly Neighbour
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  • 1 replies
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Resolved! Blcoking Kid From Internet

Hello, I have 2 teenage boys that are EATING my data like no other since they got new xboxes for Christmas. I've read other articles saying that we can block specific devices though the zte web user interface, however, the URL provided in other tutor...