I recently attempted to place my daughter's phone on vacation suspension
while she is studying overseas. I was informed that Telus has recently
changed their policy and although they will suspend the phone, I still
pay the same monthly charge. Has an...
i pucharsed 2 phones, samsumg s10 plus, in june.since last month, one of
the phones had connection issue, unable to download app from google play
store, stuck at 99% or waiting for download forever and unable to
receive msg and video call on Wechat.w...
So we recently purchased a smart hub. When we got it hooked up we were
disappointed to find out our speeds were less than 1 MBS down and up.
Connection was good with 3-4 bars but the speed was very low. My cell
phone which was using the same network ...
So I renewed my contract last Monday (the 19th of August) and with that,
ordered the Samsung S10 Plus. I was speaking to an online technician and
she walked me through the renewal/ordering process online, claiming it
would be more beneficial to me in...
Perhaps someone from Telus can tell me why the Telus store charges $625
(retail) for the Google Pixel 3a and only offers 2 colors? If I were to
order it directly from the Google store I would get an unlocked version
for $549 along with a choice of 3 ...
Less than 3 months after pruchasing a new phone it was in need of
repair. The phone was sen for repair but what came back was a refurbshed
model. The cost of the new phone was in the region of $1200. The online
cost of the rebubished model is in the ...
Twice today I got calls from Alberta (I'm in BC) claiming to be TELUS
and telling me my internet is slow and to "go to my router". Both times
I asked them to tell me my account number and they said "Ma'am, I'm from
the tech department and we don't ha...