Mobility Devices
Discuss and/or ask questions about TELUS Mobility devices and equipment.
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Emergency Alert Testing reminder for tomorrow (Nov 25)

Stay tuned for emergency alert testing tomorrow, Nov 25, from your TELUS devices. Don’t be alarmed: Most provinces and territories will be conducting a test of our system TOMORROW on TV, radio, and compatible phones! Schedule:1:55pm for BC1:55pm for ...

xl by CPU Alum
  • 0 replies
  • 3 kudos

IPad Pro 4th gen

I ordered my IPad a few days ago with the intention of using it for school, the website says it will take 4-8 weeks, in that time my semester will be over. is it possible to put a rush on the order? I'd be willing to even spend a bit more money if it...

Parental control

Is anyone aware of Telus having any type of parental control over TickTock Facebook etc.? If not does anyone have any suggestions please please please LOL

Resolved! Is Bring-It-Back basically a lease program??

I'm curious about Bring-It-Back, and I've read all of the details. Isn't it really just a lease program? Do I literally own the phone, or does TELUS own it until my two years are over? I know it is semantics, but I wonder how this compares to non Bri...

smart hub

How to connect a WIFI extender to the smart hub? I have to WIFI extenders connected which automatically connected when powered up, i want to add a third but I cannot? I tried the mytelus wifi, but the extender I want to connect, I need to connect it ...

Andy2 by Just Moved In
  • 1 replies
  • 0 kudos


Why is there an orange dot at the top of my iPhone screen?

Jill1 by Just Moved In
  • 3 replies
  • 0 kudos

Resolved! Forum Trouble

I can't upload a picture to the forum. Which forum do I post to regarding this issue? Shane.

Shane by Leader
  • 11 replies
  • 0 kudos

Track+ Manual

Greetings, I purchased the Track+. Does anyone know where I can download a manual? There was a Quick Start Guide in the box but it didn't help much. I've already checked the manufacturers website and the app developer. Specifically, I'm trying to fig...

Shane by Leader
  • 4 replies
  • 0 kudos

Resolved! Optik TV app not working on my phone

Whenever I try to log in I get an error message that says something went wrong and please try later. I'm using a Samsung A5. Can anyone help?

Screety by Just Moved In
  • 5 replies
  • 1 kudos

Ordered a phone upgrade, didn't receive it, but I'm paying for it?

I've never had a problem with Telus, but my latest experience is really lowering my opinion of the brand. I ordered an iPhone 11 Pro upgrade on Oct 2, and received the "Your order is on it's way" email on Oct 4, with a UPS tracking number. Days passe...

Drew_2 by Just Moved In
  • 2 replies
  • 0 kudos