Mobility Devices
Discuss and/or ask questions about TELUS Mobility devices and equipment.
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Resolved! Blcoking Kid From Internet

Hello, I have 2 teenage boys that are EATING my data like no other since they got new xboxes for Christmas. I've read other articles saying that we can block specific devices though the zte web user interface, however, the URL provided in other tutor...

Resolved! preorder bonus

Did a phone upgrade to get s21 ultra, does this include the preorder bonus?

macky by Neighbour
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  • 1 replies
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Track +

I’m using my track + to track my E-bike. My issue is charging, I have a USB port on my bike and wish to leave the tracker on the bike with charger attached. When I put it one for the first time the battery will charge fully, after a full charge the t...

Bradley1 by Neighbour
  • 1965 Views
  • 1 replies
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Resolved! Device

Hello, can I upgrade my device online, or do I have go into a store? Thank-you.

Resolved! Devices

I just recently upgraded my phone and activated the new Sim Card but my phone doesn't show up on the Device Page. Is there a way to fix this so I can see it there?

CodyW by Neighbour
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  • 1 replies
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Order place over three weeks ago and no update on status

I placed an order on December 27 and three weeks later I have not received an update on the status. It says the wait is 1 to 2 weeks. I also paid $413.00 as part of the bring it back program. I sent an email and received a message they will get back ...

MSAM by Neighbour
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  • 0 replies
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Resolved! iPad simlock blocked

Hi,I have problem with my IPad. I bought it from guy who shipped it from Canada. It’s with cellular mode but it wasn’t used. It was new when I got it and I was first person who configured it.After while I had to restore it cause cellular mode didn’t ...

Telus mobility customer, data apart of my account

Shaw provides our wifi . My cellphone won’t let me set up cellular data hotspot ? Telus wifi address now on my cellphone? Plus Shaw wifi address in settings with my mail ? Help ! I don’t want to call again and be on hold for too long ! Why won’t my s...

V99 by Neighbour
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  • 2 replies
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Telus Mobility

Doesn’t Telus Mobility have Live Chat ? Or just a robot? Have Wi-Fi with Shaw ! Have cell with telus Mobity! Data is part of mobility with my plan . Cannot access a data hot spot , Telus wifi address , Shaw wifi address in emails???? Help ! How do I ...

V99 by Neighbour
  • 1755 Views
  • 1 replies
  • 0 kudos