Mobility Devices
Discuss and/or ask questions about TELUS Mobility devices and equipment.
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Latest topics

Resolved! Optik TV app not working on my phone

Whenever I try to log in I get an error message that says something went wrong and please try later. I'm using a Samsung A5. Can anyone help?

Screety by Neighbour
  • 5 replies
  • 1 kudos

Resolved! Register for Lifetime warranty?

Hi I am doing a neighbour a favour. He does not have data or internet services and wants to register the shatterproof protector (34.99) he just got for the Samsung A20. Where can I do that for him

MikeC31 by Neighbour
  • 2 replies
  • 0 kudos

Phone order being sent to wrong address

I ordered a iPhone 12 XS max and now it’s being sent to the wrong address. Called *611 and they can’t change the delivery address for my phone. I need help with this ASAP

brian902 by Neighbour
  • 6 replies
  • 0 kudos

Resolved! Check check to add a smart watch to my existing plan?

Curious if Telus requires another credit check to add a smartwatch to my plan or if the initial check when I opened my account is sufficient. I would prefer to limit the number of inquiries on my credit report.

AMG78 by Neighbour
  • 2 replies
  • 0 kudos

Motorola 5G razr

Greetings, Telus has the 2019 razr. Motorola has come out with another razr that apparently has fixed the problems in the first version. However, it is an unlocked device. Does this mean it will not be coming to Telus? Shane.

Shane by Leader
  • 3 replies
  • 0 kudos

Resolved! Unlocking Android phones?

We have a Google Pixel 2 XL (March 2018) and Pixel 3 (April 2019) that we own (off contract or paid out) that were using Telus SIMs.Just received new Pixel 5 phones and switched the SIMs into the new phones, and now I want to sell the old ones.I have...

Resolved! Battery issue with Pixel

Good day, I have a Google Pixel mobile phone. I've had it for about a year and a half. As of this week it doesn't want to charge more than ~14% and it doesn't want to hold a charge for very long. It also gets hot really quick when charging. I went to...

Barclay by Neighbour
  • 2 replies
  • 0 kudos