I've ordered an iPhone 12 Pro two weeks ago and still haven't received it. Telus shipped on Feb 11th and it was supposed to arrive Feb 12th, but it didn't. The UPS tracking page keeps showing "In Transit" and haven't changed from this status since th...
I bought a PREPAID phone and it was defective. I returned and got a refund. I have tried 10x from web escalations, on the phone with support etc to see if I can repurchase that same phone at the promo price ($120). The phone now is listed at $145. Th...
I have switched from fido to telus i had never issue before using quick hotspot toggle to turn on and off tethering. But after switching to Telus what a surprise hotspot toggle is gone. prior getting phone went to local best buy and played with Samsu...
I have a question that I am hoping someone can help me with. I upgraded both mine and my daughters phones to the iPhone 12 Pro Max. I am wondering why I need to pay tax on the FULL price of the phone and not the amount after the Bring it Back deducti...
I recently updated my password for my smart hub. Finally muddled through all my devices and I think those issues were addressed. However now on my hub all the green indicator lights are lit up and I don't know why. This is the first time the informat...
I have two phones on my plan, a Note 20 5G and a S20 5G, and neither phone has ever displayed that it is connected to the 5G network here in Winnipeg. Both were purchased in November and the sim cards swapped from a S8 plus and an S8 respectively. I ...
Any chance I can get volte enabled on a non Telus phone? Thanks
Coming from rogers and now with Telus, people I call see my number but not my name. How can I change this? Also, I'm using a phone I bought from rogers but I don't see that being an issue with regards to both caller and name display. Thanks.
Does Telus us sell their phones outright?
I switched from Apple to Android a little while ago (I inherited a Samsung Galaxy S9+ from a family member)....and while I think I've adapted pretty well, my biggest pet peeve is no obvious way to auto-scroll to the top of the page....on Apple device...
