May
My wife got a call supposedly from Telus where the agent told her Telus was making changes that required "a new cable for her phone" and that someone could come to our house to do the repair. It was hard to understand the agent who had a very strong Chinese accent. This sounds "phishy" to me. My wife said the agent told her to go to the Telus website to confirm this. But I find nothing on the site. Has anyone heard of this?
Solved! Go to Solution.
May
May
May
Thx for confirming my suspicion.
May
That's a new one to me. I've never heard of scams where they say they would come visit you. I hope you didn't give them your address. What type of information did they ask for?
May
It's a new one on me too. It's almost like they mistook a mobile number for a landline. The caller's accent was so strong my wife couldn't understand much. My wife did not give them our address.
May
Unless it's a copper to fiber conversion, but even in that scenario it wouldn't really be an updated vs.. a disconnection! it sounds suspect! Best she calls in to verify and find out what's happening!
May
I have reported the call to abuse@telus.com and after a couple of exchanges they have passed my concern to Telus Privacy. They have not provided any information that would change my opinion that this is not a "vishing" attempt.
Thx all for weighing in on this.
May
erm, that should have been "is a 'vishing' attempt".