Mobility Devices
Forum discussion about TELUS Mobility devices and equipment.
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Resolved! Galaxy S9 preorder

Hey.. curious: does the $150 credit only apply for preorders of purchasing the phone or does it include getting it on a contract too? It has a (1) for teens but I can’t find where to find the terms to read them.

dude00 by Just Moved In
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  • 1 replies
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Blackberry KEYone and Priv => Split Screen

I was fooling around with my Blackberries and recently discovered one of the updates gives the phones the ability run two apps at the same time like the Samsung. Optik on the Go can run on half the screen while I'm browsing on another! https://www.yo...

xl by CPU Alum
  • 1152 Views
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Resolved! IMEI not listed

Purchased a dual sim phone STK LITE 8 from Worldsim and want to use it on TELUS. The IMEI number is not listed on telus checklist. The frequenties match the telus towers in the valley but the phone failed to register on the Telus network. Can it be t...

HENK1 by Neighbour
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  • 7 replies
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Why does Telus keep charging for a phone I don't have???

I moved into my house in June 2017 and set up a Telus home package but purchased 3 mobile phones for my family. My combined bill is just over $400 per month that I have paid to Telus every month. In September a Telus sales man knocked on my door and ...

Resolved! Smart Hub cell Frequency

I just got a Smart hub and unfortunately I have poor reception from the cell tower 6 miles away. One bar, maybe two. Since boosters and a yagi antenna are frequency specific I asked Telus for info on my tower and smart hub. They knew el-zippo. Kept t...

Sniffy by Just Moved In
  • 4674 Views
  • 1 replies
  • 1 kudos

Phone

I can’t access my phone. The message says 7uc3 phone not connected to the network. What does this mean?

Nik00 by Just Moved In
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  • 1 replies
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Resolved! Will a Cat S41 work on telus?

I'm thinking of getting a cat S41 phone for the durability, but I would like to know if it will work on telus's systems BEFORE purchasing. I'm not up on how the frequency stuff works, so telling me to look won't help me any. Thanks .

Resolved! online order inquiry

good day!I ordered just a while ago an iphone 7 with its own plan. Provided all my info for credit check. Reached the check out and i only paid for $22.40 for the sim .I instantly received 2 emails for payment and purchased confirmation. Been using m...